The Undergraduate Placement Manager (UPM) manages a team handling placements of participants in undergraduate programs. The UPM trains new staff, monitors progress and key benchmarks and ensures all key placement performance indicators are met including admission and cost-sharing targets. The UPM oversees relationships with appropriate partners and university departments and develops training and subject matter resource materials. The UPM also serves as the main Point-of-Contact (POC) to clients and/or partners on undergraduate placement offerings in addition to building and maintaining relationships with undergraduate institutions across the US. He/she and advises on academic and research opportunities that best match the goals and program priorities of sponsors and participants.
Serves as main Point-of-Contact to client/s regarding undergraduate placement processes and reporting which can include working with client(s) and partners to identify appropriate university school options and majors, providing reports with contracted client data and metrics, coordinating appropriate meetings and conference calls.
Manages undergraduate placement team members; runs analytics and tracks accuracy and timeliness of work, and success of final placements and cost-sharing efforts when appropriate.
Works with team to prepare participant profiles to present to client/s and partners during the matching process using appropriate matrix. Works with team to review and approve options that participants self-identify to ensure that program-related requirements are met.
Develops and trains placement team, client/s, participants and advisors through workshops, trainings, and presentations on a comprehensive range of informational undergraduate application and admission resources.
Maintains and expands up-to-date knowledge and information about undergraduate programs and standards. Develops and maintains knowledge on trends and new developments. Present findings too appropriate internal and external audience as required.
Conducts campus visits to select institutions and travel abroad to meet with client when requested.
Education and Work Experience:
Requires a Bachelor’s degree in order to apply subject matter of a specialized technical discipline.
Requires at least five (5) years of related work experience.
Other Knowledge, Skills and Abilities:
Experience working with higher education institutions and the student learning experience.
Experience with high school of pre-college U.S. programming preferred; knowledge of Saudi Arabia educational system preferred.
Ability to interact with all levels of team members and external contacts; sensitive to cultural differences when working with people from other cultures.
Capable of operating effectively in ambiguous, constantly-evolving environments.
Excellent project management skills.
Ability to read and interpret documents such as contracts, policy and procedure manuals and write complex reports and correspondence.
Supervisory experience preferred.
Strong public speaking and presentation skills preferred.
Ability to be resourceful and a creative problem solver.
Ability to influence and communicate cross-functionally and across all levels externally
Intermediate knowledge of Microsoft Office 2010; internet software and database software.
Work Conditions & Physical Demands:
Essential functions are performed in a general office setting with low noise. Job demands may require long periods of sitting; telephone work and/or computer work, as well as interactions with other team members and external stakeholders. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
IIE is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Founded in 1919, the Institute of International Education (IIE) is a private nonprofit leader in the international exchange of people and ideas. In collaboration with governments, foundations and other sponsors, IIE creates programs of study and training for students, educators and professionals from all sectors. These programs include the flagship Fulbright Program and Gilman Scholarships adminis...tered for the U.S. Department of State. IIE also conducts policy research, provides resources on international exchange opportunities and offers support to scholars in danger.