The Associate Director for Outreach and Recruitment designs and develops strategy for the recruitment and admission of diverse and distinct student populations. Reporting to the Director of Transfer, Online and International Initiatives, this position supervises a team charged with successfully executing data-driven strategies to achieve the operational objectives necessary to meeting the institution’s targeted enrollment goals. The associate director position serves in a key leadership role in managing recruitment staff in Undergraduate Admissions. Some international travel will be required.
1. Leads University recruitment and admission efforts directed toward specific student groups, such as non-degree, dual enrollment, freshman, transfer, international and eCampus students. Uses data to design and implement unique recruitment and yield strategies for students in distinct groups through each stage in the student lifecycle. Collaborates with colleagues within office and across campus to enact strategy and assess effectiveness of initiatives. Maintains strong relationships with key external counterparts and stakeholders through regular communication including management of advisory board. Analyzes landscape to craft narratives and reports that advise senior leadership on recommendations for strategic direction.
2. Guides staff in execution of operational goals in a territory and student group management model. Manages the strategy and logistics of recruitment and yield travel, utilizing creative and innovative approaches to maximize effectiveness of limited resources. Prioritizes the fulfillment of student inquiries through leveraging people and technology resources such as the office’s powerful constituent relationship management tool. Serves as manager and leader of file review of targeted student populations, ensuring equitable and ethical consideration of all candidates and consistent and timely admission decisions to all applicants.
3. Provides leadership to a team of recruitment staff. Participates in the day-to-day management of Undergraduate Admissions’ engagement with prospective students through monitoring of timely inquiry fulfillment, customer service and management of daily office coverage responsibilities. Collaborates with colleagues in Undergraduate Admissions to coordinate with Undergraduate Admissions leadership to design and support dynamic visit programs and campus events. Trains staff on best practices and external regulations related to the field. Meets regularly with team to review plans for effective use of resources and data in determining overall strategies and practices. Forecasts and monitors staff budgetary expenditures.
4. Serves as member of the recruitment team in Undergraduate Admissions. Represents the University both on- and off-campus to a wide variety of constituents, including prospective students and their families, secondary and post-secondary school personnel, community-based organizations, and other individuals or organizations involved in the college selection process. Counsels and advises constituents on a range of admission and enrollment processes. Maintains thorough knowledge of trends in the field of admissions, and advises constituents on the breadth and depth of opportunities available at OHIO. Evaluates applications and supplemental materials for the purposes of making admission decisions. Conducts thorough, holistic, selective review of an applicant’s candidacy. Determines necessary documentation to support an admission decision and recommends appropriate alternative pathways when admission cannot be offered. Plans and implements recruitment activities for an assigned territory or population, including programs and travel activities around Ohio and nationally.
Master’s degree required by start date.
At least three years of related work experience and at least one year of supervisory or managerial experience.
Must hold valid driver’s license and have the ability to travel independently overnight. Background check and university judiciary review required, in addition to regular driving history audits. Some international travel will be required.
A history of utilizing dynamic tactics to implement data-driven decisions in an enrollment management environment. Experience in Technolutions Slate or similar CRM system.
Must have the ability to understand and abide by the Statements and Principles of Good Practice of the National Association for College Admission Counseling.
Ability to develop comprehensive recruitment strategies that leverage the entire portfolio of University administrative and academic resources, including students, staff and faculty. He / she must be able to facilitate collaboration with professionalism, diplomacy and tact.
Must have unrestricted and/or renewable legal authorization to travel internationally to and from the United States.
Additional Salary Information: Commensurate with education and experience. Employees also enjoy a generous benefits package including health benefits, paid time off, and education benefits for employees and qualified dependents.