Mount Saint Mary's is the only women's university in Los Angeles and one of the most diverse in the nation. The University is known nationally for its research on gender equality, its innovative health and science programs, and its commitment to community service. As a leading liberal arts institution, Mount Saint Mary's provides year-round, flexible and online programs at the undergraduate and graduate level. Weekend, evening and graduate programs are offered to both women and men. Mount alums are engaged, active global citizens who use their knowledge and skills to better themselves, their communities and the world. www.msmu.edu.
Mount Saint Mary's University is an equal opportunity employer. The University is thoroughly committed both to providing equal employment opportunities for all job applicants and employees, and to providing a work environment that is free from harassment, discrimination and retaliation. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Applicants must be able to provide proof of eligibility to work in the United States. The University will not assist applicants with any visa matters. A background check will be required.
Mount Saint Mary's University is seeking an Academic Advisor to join the staff of our dynamic, growing adult undergraduate degree program - the Weekend/Evening College.
The Academic Advisor provides adult undergraduate students with the guidance and tools they need to carefully create and follow their own academic plan in order to academically succeed and persist towards graduating from MSMU, Los Angeles, in a timely manner. Excellent organizational skills and attention to details are required as are the ability to connect and work with a diverse student population, empowering each student to take ownership of their educational journey. The Academic Advisor encourages students to create their academic plan to be prepared for advising meetings so that the focus of these meetings may address not only academics, but also the other concerns impacting student success and persistence towards degree completion (such as financial aid, business office, student work/life personal concerns) in order to advocate for and serve as a role model for advisees. The ideal candidate will possess a passion for educating and empowering adult undergraduate students.
This position reports to the Dean of the Weekend/Evening College and works closely with Weekend/Evening College (WEC) staff and key support offices in order to provide outstanding academic advising of our adult undergraduate students.
Meet with current, prospective and step-out returning adult undergraduate students enrolled through the WEC (both on campus and fully online) to educate and equip them with the necessary tools to carefully create and follow their academic plan of study.
Utilize best practice models of academic advising of adult learners (such as the intrusive and appreciative models of academic advising) to advise an active advising caseload of 100-150 WEC students on campus and online.
Work with Admission Counselors to share knowledge and information of academic policies and procedures, major departmental and other academic updates.
Assist staff with admission events (Info Sessions) and speak on academic planning and advising at Info Sessions.
Assist as needed with interviewing and meeting with prospective students to help assess readiness for academic rigor, motivation to persist and complete degree in a timely manner.
Work closely with approximately 100-150 adult undergraduate students to provide academic advising. Serve as role model and educate/empower advisees regarding communication with key offices such as academic advisement/transcript evaluators, financial aid, business office and other key constituencies.
Meet as needed and requested throughout the semester for academic advisement, academic planning, and evaluation of academic progress towards degree completion in a timely manner.
Communicate in person, over the phone, skype and via regular emails to advisees throughout the semester on a continuing basis regarding all relevant academic policies, procedures, deadlines, submission of forms( academic petitions, transfer course application, drop/add, withdrawal and graduation application) as needed.
Review student transcript evaluations and contact evaluators if corrections/amendments are needed.
Based on the transcript evaluation, create academic advising plans and work with each student to create, revise and update their academic plan and their advising sheet as needed or at least a minimum of once per semester.
Work with the Dean and staff for departmental planning, student life/academic related activities, and academic and other University policies and procedures as they relate to WEC students.
Communicate regularly and on an as needed basis with key offices such as financial aid, business office, registrar and transcript evaluators. Work with students, WEC staff and key offices to make updates and address concerns impacting the student experience.
Actively participate as part of the WEC staff team in planning and conducting WEC student related activities such as academic planning workshops, required new student orientations, Info Sessions, Alpha Sigma Lambda induction ceremonies, graduation dinner and awards and other programs and activities as needed.
Work with the Dean and Academic Advisors to plan and conduct WEC faculty orientation or workshops/meetings prior to the start of fall and spring semester each year.
Identify students who need placement testing (Accuplacer) and assist in set-up and proctoring of placement testing prior to start of each semester.
Perform other duties and responsibilities, as assigned.
For fully online students -
Work with WEC team, WEC and fully online faculty and Instructional Designers to serve as a main point of contact for all fully online degree courses and programs
Work with WEC team and Instructional Designers to plan, organize and conduct an online orientation option for fully online students
Work with WEC staff and faculty with ID to advise on fully online major programs and/or course revisions as needed
Work with WEC team, faculty, PARC and ID to develop and update content of workshops, handouts and resources for the online virtual academic environment
Work in conjunction with WEC staff. WEC and fully online faculty, Office of the Provost and other academic related resources and committees to continue to develop and refine best practices and coaching/academic advising strategies
Oversee and maintain online student engagement and success program (currently Drop-out Detective)
Teach fully online student success first year course as needed
Work with WEC Dean, staff and VP of Enrollment Management to track WEC student retention (fully online and on campus) and create action steps to increase retention and then measure the impact of interventions on student success and retention
OTHER DUTIES AND RESPONSIBILITIES:
Assist as needed with editing and contribute information and articles to the Weekend/Evening College electronic student newsletter.
Actively participate as a member of University-wide committees as needed and requested
Participate in ongoing professional development as an active member of NACADA, ACHE and other adult student related higher education organizations and associations.
Act as information resource for faculty seeking information/input regarding WEC students, enrollment and academic policies and procedures.
Assist Dean, Assistant Dean and Assistant Director with course schedule, academic calendar and WEC event calendar as needed.
Contribute academic information as needed for marketing and admission related materials.
Work Saturdays and Sundays during the six non-consecutive weekends that WEC classes meet each semester fall, spring and summer.
Working knowledge of adult undergraduate degree programs and of higher education in general; analysis of unofficial transcripts and general knowledge of transfer student best practice (transfer credit, articulation agreements, degree and graduation requirements).
Enrollment management and data systems (Colleague, Perceptive Content, Canvas, Web Advisor) knowledge/experience a plus.
Understanding of and experience with higher education academic policies and procedures helpful.
Academic advising and planning experience preferred.
Abilities and Skills:
Willing and able to work six non-consecutive weekends per semester (with one week day off each week), evenings and other times as needed.
Ability to work well within a team in order to collaborate, cooperate and help achieve departmental goals
Keen attention to details
Effectively manage multiple projects and follow through to completion.
Able to multi-task in a high energy environment
Comfortable speaking with groups and individuals from diverse backgrounds
Ability to establish trust and rapport with adult undergraduate students
Able to work independently and within a team
Self-starter with passion for adult higher education
High energy level
Sense of humor
Patience and flexibility
Creative problem solver
Analytical and able to make sound judgments/decisions
Must enjoy having a lot of interaction with a variety of people -including prospective students, current students, faculty, staff and key constituents
Must provide own automobile and have a valid driver's license and auto insurance.
Excellent organization and prioritization, customer service, oral/written communication, interpersonal, public relations and presentation skills.
Minimum of completed baccalaureate degree required, ideally from a small private liberal arts institution. Masters level preferred.
Participation in national and/or regional adult higher education conferences/professional organizations helpful.
Preference will be given to candidates with prior experience working in adult undergraduate degree programs/academic advising /enrollment management.
Work Location: Doheny Campus (Downtown Los Angeles)
Start Date: Immediately
Applications Deadline: Open until filled
The University is committed to recruiting and retaining a diverse student population and workforce as a reflection of our commitment to maintain the excellence of the University, and to offer our students richly varied disciplines, perspectives and ways of learning. In compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, the University does not discriminate on the basis of race, color, creed, religion, national origin, sex (including pregnancy and parenting status), disability, age, veteran status, sexual orientation, gender identity or expression, marital status or genetic information in its programs or activities, including employment, admissions, and educational programs. We encourage people of all backgrounds to apply to be a student or to work for the University.
Mount Saint Mary's University is an independent, Catholic, liberal arts university which provides a values-based undergraduate education for women, as well as innovative programs for professional men and women on two historic campuses in Los Angeles. The Mount is the only Catholic university primarily for women in the Western United States. It is also nationally recognized for its academic program...s, its culturally diverse student body, and its focus on preparing the next generation of citizen leaders.