Mount Saint Mary's is the only women's university in Los Angeles and one of the most diverse in the nation. The University is known nationally for its research on gender equality, its innovative health and science programs, and its commitment to community service. As a leading liberal arts institution, Mount Saint Mary's provides year-round, flexible and online programs at the undergraduate and graduate level. Weekend, evening and graduate programs are offered to both women and men. Mount alums are engaged, active global citizens who use their knowledge and skills to better themselves, their communities and the world. www.msmu.edu.
Mount Saint Mary's University is an equal opportunity employer. The University is thoroughly committed both to providing equal employment opportunities for all job applicants and employees, and to providing a work environment that is free from harassment, discrimination and retaliation. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Applicants must be able to provide proof of eligibility to work in the United States. The University will not assist applicants with any visa matters. A background check will be required.
The Assistant Director of New Student & Family Engagement will cultivate programs that encourage and promote a successful transition to university life along with positive partnerships with parents and families in support of their student's educational success. Through collaboration with faculty and staff throughout the university, including departments, academic programs and administration, this position coordinates orientation activities and new student and family programs in support of the university mission and strategic goals.
Responsible for planning and execution of all new student orientation programs across all programs including coordination of campus offices and services, overall communication, logistical preparation, content and assessment of programs and services.
Develop and execute New First-Year Student Orientation programs for traditional undergraduate students at the Chalon and Doheny campuses.
Coordinate with appropriate departments, faculty and staff to deliver new student orientation information and resources for the following programs: ADN, ABSN, RN to BSN, Graduate, Weekend/Evening College, Online and others as they develop.
Recruit, select, train and develop student orientation staff including Orientation Assistants and Orientation Leaders at both campuses.
Teach two 1-unit Leadership Studies/Orientation Leader training courses per year (or its equivalent).
Provide leadership and coordination of all orientation-related publications, websites, social media, and student databases.
Oversee all orientation-related involvement in admissions events for prospective and new students and families.
Assist in the implementation and communication of Everfi programs for AlcoholEdu and Haven (or their equivalent) as they relate to new students. Work closely with Title IX Coordinator, the FYS Leadership Team, and other academic areas on communication to new students about required online courses.
Assess orientation programs and provide comprehensive reports on program effectiveness and areas of growth.
Develop pre- and post-orientation resources for new students. Serve as a resource and provide information to those students who do not attend on-campus orientation programs.
Support the AVP with management of orientation departmental budgets which involve compiling, recording transactions and processing financial forms for payments and reimbursements with approval from AVP and processing departmental charges for services.
Develop and coordinate Parent/Family Programs at the Chalon and Doheny campuses to provide both new and returning parents/families with the information and resources needed to help support their student at the University.
Develop and execute the New Parent/Family Orientation Programs at the Chalon and Doheny campuses.
Serve as a key contact for parents and family members to answer questions or direct them to appropriate areas for additional assistance.
Serve as a resource to faculty and staff regarding parent and family issues and concerns and represents the interests of parents and families on University committees, as assigned.
Develop and maintain a variety of resources for parents and family members including (but not limited to) the Parent/Family Newsletter, the New Parent/Family Guidebook, and content on social media platforms. Coordinate with faculty/staff on Spanish translation of key resources as appropriate.
Conduct assessment of parent and family programs and activities to monitor effectiveness and relevance, as well as identify future areas of interest or needed.
Develop and execute the fall and spring Transfer Orientation programs at the Chalon campus.
Work closely with the Transfer Admissions Counselor to communicate with new Transfer students.
Collaborate with Academic Advisement, Business Office, Student Financing, Student Affairs departments and other campus departments on program content for new students.
Assess and report on the effectiveness of the orientation program.
Develop and execute the fall and spring Pre-ADN Orientation programs at the Doheny campus.
Work closely with the Nursing Admissions Counselor to communicate with new Pre-AND.
Collaborate with the Dean of Nursing, Academic Advisement, Business Office, Student Financing and other campus departments on program content for new students.
Assess and report on the effectiveness of the orientation program.
Develop and execute the fall and spring Inter-Program Change Orientation programs at the Chalon campus.
Work closely with the Associate in Arts Dean and staff to communicate with IPC students.
Collaborate with Academic Advisement, Baccalaureate Dean and other campus departments on program content and support for students as they transition between the two campuses.
Coordinate the Mount MentorNet program to provide new students with peer connections to aid in their transition to the university.
Recruit, train and develop peer mentors in areas related to first-year student development and strategies for success and retention.
Develop publicity and other communications materials to recruit and outreach to new students.
Develop a comprehensive system to track student involvement and engagement throughout the first year. Work closely with faculty, staff and peer mentors to develop ways to connect at-risk students with the program and its resources.
Develop and facilitate an assessment of the Mount MentorNet program to ensure quality and effectiveness. Make recommendations based on data collected.
OTHER DUTIES AND RESPONSIBILITIES:
Serve on committees and attend meetings as assigned by the AVP, Student Affairs (including Student Affairs All Staff Meeting and retreats and other committees).
Attend, support, and supervise some evening and weekend functions.
Perform occasional short-term duties as they relate to the work of Student Affairs.
Develop timely reports, summaries and documents related to the department.
Perform other job-related duties, as assigned, including evenings and weekends.
General knowledge of higher education administration and student development theory.
Knowledge and understanding of contemporary leadership models and theories, particularly those applicable to college student orientation.
Knowledge of programs aimed at first-year students and their families, including retention strategies and first-year student development, particularly regarding first-generation students.
Working knowledge of basic supervision, training and development principles, especially as they relate to student employees and volunteer workers.
Sufficient working knowledge of computers and word-processing, spreadsheet, database, web development and/or other software applications necessary to perform this job.
Abilities and Skills:
Effectively organize, prioritize and handle multiple tasks to meet established goals and deadlines.
Ability to network and create campus/community partnerships.
Student-oriented, flexible team player who can work in a busy office.
Detail-oriented, strong organization, oral/written communication, interpersonal and supervisory skills.
Excellent interpersonal skills including both oral and written communication in a variety of settings.
Must be able to communicate effectively with a variety of audiences, including students, faculty, staff, parents, and university administrators.
Must have excellent conceptual, interpersonal, cross-cultural communication, diversity and problem-solving skills and demonstrate the ability to work effectively with a diverse workforce as well as a diverse group of students and parents/families.
Must maintain awareness of current trends relating to the needs of parent/families of undergraduate students.
Must be a self-starter who can work independently and as a part of a team.
Must manage multiple projects at one time in a fast-paced environment.
Master's degree required in higher education, student affairs, student development or related field.
Two years of related experience preferred.
Minimum 1 year experience in higher education/student affairs working closely with college aged populations or parents/families of college aged students.
Direct experience with orientation and transition programs and a general understanding of student development and student transition issues are preferred.
Work Location: Both Chalon Campus (West Los Angeles) and Doheny Campus (Downtown Los Angeles)
Start Date: Immediately
Applications Deadline: Open until filled
The University is committed to recruiting and retaining a diverse student population and workforce as a reflection of our commitment to maintain the excellence of the University, and to offer our students richly varied disciplines, perspectives and ways of learning. In compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, the University does not discriminate on the basis of race, color, creed, religion, national origin, sex (including pregnancy and parenting status), disability, age, veteran status, sexual orientation, gender identity or expression, marital status or genetic information in its programs or activities, including employment, admissions, and educational programs. We encourage people of all backgrounds to apply to be a student or to work for the University.
Mount Saint Mary's University is an independent, Catholic, liberal arts university which provides a values-based undergraduate education for women, as well as innovative programs for professional men and women on two historic campuses in Los Angeles. The Mount is the only Catholic university primarily for women in the Western United States. It is also nationally recognized for its academic program...s, its culturally diverse student body, and its focus on preparing the next generation of citizen leaders.