Responsible for processing over 50,000 prospects and over 27,000 applications in a timely manner, including the individual handling of specialty applications by utilizing two different systems, our CRM and student information system. Required to meet specific deadlines, manage and maintain electronic applications and supporting documents which are confidential in nature to include high school and college transcripts, standardized test scores, recommendation letters, and health records. Manage distribution of electronic applications by scanning and indexing electronic documents. Work directly with admissions counselors and high school counselors to manage missing and misfiled electronic documents in a timely manner in order to meet deadlines. Train new staff.
Essential Job Functions:
Manage and maintain electronic applications throughout cycle.
Manage incoming mail and scan/index documents during cycle
Manage distribution of completed electronic files and the missing items process by monitoring Document Requests and Misfiled Documents. Update CRM by associating documents to applicant correctly
Process applications and requirements for athletes and work closely with counselor in charge of recruited athletes
Process applications and requirements for Peabody double degree applicants and work with counselor in charge of double degree applicants.
Process applications and requirements for legacy applicants and work closely with Associate Director of Admissions and Alumni Relations.
Process visiting student applications and materials in student information system and work closely with counselor in charge of visiting students.
Index and commit batches of application materials and supporting documents
Train new staff including students and temporary staff on data entry procedures.
Assist with error reprocessing for data imports performed throughout the cycle.
Handle phone calls directed to Operations regarding information on the process of applying or to confirm documents received by mail, email or fax.
Enter prospects into the database that arrive via online or from cards brought back by counselors after college fairs/high school visits and other data entry as needed.
Enter responses to admission decisions to include deposits, withdraws, waitlist accepts and declines.
Manage receipt of IB transcripts - print from site, convert grades and enter lowest final grade.
Manage receipt of Docufide and Escript imports - process documents into applicant files using Onbase.
Act as liaison between Admissions Office and post office in regards to mailings.
Assist Director of IT with managing the decision letter mailing in late March by preparing decision letter bins and dropping in enclosures, letters.
Manage changes thorough counselor change form before decision letters are mailed (pull letters that counselors change and help reprint correct letters).
Direct and monitor score report purge at the end of each cycle.
Interact with and assist students and parents during on-campus events.
Manage multiple admissions email accounts
High School Diploma/GED required. College degree preferred. Two years related office experience necessary. Knowledge of college admissions is helpful.
Special Knowledge, Skills, or Abilities:
Working knowledge of Microsoft Office Suite
Working knowledge of CRM system preferred
Working knowledge of student information system preferred
Working knowledge of Scanner Equipment and other office equipment
Requires and individual to :
be highly organized with the ability to work with minimal supervision on routine and daily tasks.
be flexible and comfortable with an ever changing environment.
have the ability to maintain strict confidentiality.
be knowledgeable about departmental goals, standards, policies and procedures, including familiarity with other departments on campus.
be sensitive to the interrelationship of both people and functions within the university.
Johns Hopkins University remains committed to its founding principle, that education for all students should be grounded in exploration and discovery. Hopkins students are challenged not just to learn but also to advance learning itself. Critical thinking, problem solving, creativity, and entrepreneurship are all encouraged and nourished in this unique educational environment. After more than 130... years, Johns Hopkins remains a world leader in both teaching and research. Faculty members and their research colleagues at the university's Applied Physics Laboratory have each year since 1979 won Johns Hopkins more federal research and development funding than any other university. The university has nine academic divisions and campuses throughout the Baltimore-Washington area. The Krieger School of Arts and Sciences, the Whiting School of Engineering, the School of Education and the Carey Business School are based at the Homewood campus in northern Baltimore. The schools of Medicine, Public Health, and Nursing share a campus in east Baltimore with The Johns Hopkins Hospital. The Peabody Institute, a leading professional school of music, is located on Mount Vernon Place in downtown Baltimore. The Paul H. Nitze School of Advanced International Studies is located in Washington's Dupont Circle area.