Sannam S4 is seeking an experienced educational advisory & business development candidate to perform the role of Regional Admissions Representative – USA Northeast. The new member of Sannam S4’s advisory team will provide recruitment support and partnership development for an existing Sannam S4 client who is a leading Canadian university focused on increasing its engagement in the Northeast region of the USA.
The University, an elite research university with campuses in and around Vancouver, operates a large international student recruitment team. This role will support the client’s international office and recruitment team focusing on the Northeast region of the USA with occasional support required in other regions of the USA.
The initial contract will be for a period of 1 year with the potential for two 1 year extensions, subject to successful deliverables during the period of the initial contract and Sannam S4’s approval. The role could be based in Sannam S4’s office or a home office in the regional Northeast or at a local/serviced office location as is most appropriate. The role reports into the Director of Education, North America at Sannam S4.
To enhance the capacity of a Sannam S4 University partner seeking to engage internationally, and to strengthen their partnerships and presence within the Northeast region of the USA including, but not limited to New England, the Mid-Atlantic and the Midwest.
To provide recruitment coordination services in support of the University’s International Student Initiatives throughout the USA focused primarily on the identified regions, but secondarily, in other regions throughout the USA, in order to increase international enrolments from the region in bachelor degree programs at all the campuses of the University.
To provide effective recruitment and advising services to students attending secondary schools in the identified recruitment region, as well as to their school counsellors, parents and others, for the purpose of encouraging well-qualified students to seek admission to the University’s bachelor degree programs. The candidate selected will be someone who undertakes the following:
- Identifies, builds and supports and relationships for the University with strong secondary schools in the region.
- Plans, organizes and attends recruitment and outreach events for prospective students, parents and counsellors.
- Identifies opportunities to increase market visibility for the University, advising on marketing and communication strategies and viable advertising opportunities in the USA market and other means of raising awareness about study at the University in Canada.
- Liaises closely with a range of colleagues in the International Student Initiative Office and acts as a key contact for this offices’ staff and other University personnel visiting the USA.
- Provides support for independent applicants to the University’s bachelor degree programs.
Key responsibilities include:
Supports the University’s International Student Initiative’s recruitment activities in the USA Northeast region by:
- Contacting schools and counsellors to schedule visits for the University’s representatives, sending confirmations, pre-booking hotel and arranging ground transportation as necessary.
- Identifying suitable recruiting events, exhibitions, fairs, and promotions for the University to participate in.
- Booking venues for information sessions and applicant events and assisting with promotions and registrations.
- Carrying out post-activity follow-up, including compiling data on student leads, preparing and submitting reports on outcomes.
- Travelling within the USA to visit key schools and representing the University at education fairs or other recruiting events.
- Effectively delivering presentations about the University and about studying in Canada, of both a persuasive and informational nature, to large or small groups.
- Effectively communicating the Canadian advantage and the University’s key selling points vis-à-vis other post-secondary options.
Provides effective advisory services by phone, email, Skype and in-person to prospective students, parents and counsellors by:
- Applying knowledge of: undergraduate programs available on both campuses, admission requirements, application procedures, English language proficiency requirements, support services available, tuition fees, scholarships and financial assistance, etc.
- Supporting applicants in providing the University with the necessary documentation to complete their evaluations for admission and encouraging individual students throughout the application process.
- Providing advice and assistance to newly admitted students transitioning to the University to ensure they complete their applications for their Study Permit in a timely manner and comply with all Canadian immigration requirements.
- Exhibiting excellent customer service and providing timely and accurate responses to inquiries from students, parents or schools personnel.
- Exploring opportunities for developing virtual connections and engaging with students in the region through various social media channels frequented by local students and reporting on same to the University
- Participating in interactive virtual advising sessions with prospective students from the region in conjunction with Sannam S4’s internal team and from the University.
Expertise and research
- Draws on an in-depth knowledge of local and neighbouring region’s secondary education systems, qualification equivalencies and will advise on how best to position its requirements to attract well-qualified students from strong schools to the University’s degree programs.
- Develops and maintains up-to-date knowledge of the University’s degree programs open to international students, its admissions processes and students services, and identifies the best value proposition for students.
- Carries out market research and environmental scans, noting any trends or changes in the country or to school systems within the region that the University should be aware of.
- Develops and maintains key contacts list, monitors international application numbers and reports on same.
- Understands limits to knowledge, and refers complex inquiries or difficult situations that arise, depending on the nature of the difficulty.
- Maintains good communication protocols with key team internal team members and external stakeholders, participating through virtual means (Skype or other) in weekly team meetings, providing weekly updates on activities and plans, confirming status of projects in process, checking on priorities, and agreeing on work load.
- Conducts recruitment and advisory services in a professional and timely manner, observing confidentiality in relation to the University's data, market information, and other knowledge and information about the University. Complies with the University’s policies pertaining to Freedom of Information and Protection of Privacy, subject to local laws.
- Participates in training virtually from the USA, but also by visiting Vancouver for special training and orientation sessions, schedule to be worked out with as much as advanced notice as possible.