Type of Appointment: Full-time, probationary
Collective Bargaining Unit: APC Unit 4
Classification Salary Range: $4,204 - $5,989 per month
Anticipated hiring range: $4,204 - $4,799 per month
Recruitment Closing Date: May 15, 2017
Recruitment No.: 60157
Job Title: Non-Resident Admissions and Outreach Counselor
The Office of Admissions & Enrollment Planning is responsible for all outreach, recruitment and admission activities for prospective undergraduate and graduate students. The office is chared with meeting the enrollment goals of the University by promoting the image of the University, its programs and uniqueness; attracting and recruting students with the potential for academics success; developing relationships with the campus and external communities; providing timly, accurate and comprehensive services to students and the campus throughout the recruitment and admission process.
DUTIES AND RESPONSIBILITIES:
The International and Out-of-State Admissions Counselor will inform and advise prospective students from high schools and community colleges on a variety of issues; conduct comprehensive pre-admissions advising for prospective non-resident students; must be knowledgeable about all of the complexities of international and non-resident educational systems, transcripts and course equivalencies. The incumbent will conduct pre-admissions and enrollment appointments and develops educational plans to facilitate access and transition to the University and to meet career and educational goals; conduct workshops in area of application, transfer and financial aid; develop new workshops for prospective students and high school and community college counselors in the navigation and use of ASSIST (a computerized student-transfer information system that is the official repository of articulation agreements with non-California and California 4-year colleges and universities). The incumbent will assist prospective students with course/requirement satisfaction and grade conversion utilizing assist.org, World Education Services (WES) and AACRAO Global Education database (EDGE); advise on how to research admission requirements, articulation agreements and available programs and services; provide the most accurate and up-to-data information available about student transfer in California, CSUMentor; evaluate transcripts to determine admissibility and works with the PeopleSoft student information system and OnBase (Cal Poly Pomona’s web-based student academic record database) and tracks records of individuals contacted; performs follow-up tasks required by the tracking system. The incumbent will conduct motivational and informational presentations at campus programs, school sites, system and national conferences and professional organizations; represent the University at high school college night fairs and community college transfer fairs; teach prospective students how to research admissions requirement, articulation agreements and available programs and services; conducts focus groups to help determine program content and effectiveness; refers prospective students, off-site school personnel, community contacts to the appropriate office when information requests are beyond the scope of admission counselor or Admissions and Outreach. The incumbent will maintain current knowledge of student services professional practices, counseling theories, enrollment management strategies, enrollment trends both for the University and nationally, and admissions policies and procedures form Title 5 of the California Code of Regulation and the CSU Chancellor’s Office. Under the direction of the Associate Director for Non-Resident Recruitment, the admission counselor is responsible for the administration and facilitation of the Western Undergraduate Exchange (WUE) for admitted non-resident students; creates non-resident yield plan and develops activities/programs for prospective and admitted students; represent Cal Poly Pomona at Community College Collaborative Council and CSU Outreach group in which counselors participate in discussions of non-resident enrollment issues, new initiatives, collaborations and program updates; develops training protocol and procedures for student groups and student assistants; provide campus wide training to individual and groups that are interested in representing the University in outreach efforts and participates in the development of non-resident specific publications and marketing; assist with determining residency of new CPP applicants.
The incumbent will participate in all Office of Admissions & Enrollment Planning, Enrollment Cluster and divisional staff development and staff meetings, and attends all major staff events to promote the University; serves as a part of the Office of Admissions & Enrollment Planning coordination team in areas of International/Non-Resident Admissions and Recruitment, advises the Associate Director and Executive Director on marketing, trends, and public informational issues The incumbent will have knowledge of counseling techniques and theories, demonstrate compassion for student needs as well as to faculty and the surrounding community, demonstrate patience, objectivity, responsiveness, persuasiveness, independent decision making.
Bachelor’s degree or equivalent in a related field including or supplemented by upper division or graduate course work in counseling techniques interviewing and conflict resolution AND three years of professional student services work field (A Master’s degree in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience OR a doctorate degree and the appropriate internship or clinical training in the relevant field may be substituted for three years of the required professional experience). Ability to plan, develop, coordinate, supervise and organize programs and activities; ability to interact with a diverse student population, faculty, staff and the public; ability to analyze complex situations accurately and adopt effective courses of action; ability to advise students individually and in groups on complex student-related matters; ability to complete assignments without detailed instructions; and ability to establish and maintain cooperative working relationships with a variety of individuals. Excellent verbal and written communication skills as well as the ability to acquire knowledge of the campus procedures and activities and the overall organization is required. Finalists will be required to submit verification of upper division coursework (i.e., transcripts).
Knowledge of counseling techniques and theories, demonstrate compassion for student needs as well as to faculty and the surrounding community, demonstrate patience, objectivity, responsiveness, persuasiveness, independent decision making; communicates clearly through a variety of modes that include: verbal, written and presentational, demonstrates effective listening skills; planning and organization - ability to plan and organize personal visitation schedules, develops comprehensive program components, sets realistic goals and prepares strategies for goal attainment; assesses various strategies to efficiently carry out assigned duties; promotes the group over the individual, makes the success of the unit a top priority, and works well with co-workers and colleagues, responsive to requests from constituent groups; utilizes technology to maximize efficiencies and economies of scale; ability to effectively interact with students at all class levels from varied cultures and backgrounds and ability to travel domestically and internationally.
A background check must satisfactorily be completed before a candidate can be offered this position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for this position. The background check consists of the following: Employment verification, education verification, reference checks, and checks of the following systems and databases: National Social Security Number/Address Locator, Felony/Misdemeanor, National Criminal Database, Federal Criminal, Department of Motor Vehicles, and National Sex Offender Registry. A Credit Check is required for this position.
AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER:
Cal Poly Pomona is an Equal Opportunity, Affirmative Action Employer. The university subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status.
Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal Poly Pomona Annual Security and Fire Safety Report is available at: http://dsa.cpp.edu/police/securityreport.asp
CONDITION OF EMPLOYMENT:
The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. http://www.calstate.edu/eo/EO-1083.html