Admissions Counselor (Student Services Professional II)
Sonoma State University
February 7, 2018
Rohnert Park, California
Admissions Counselor (Student Services Professional II)
Sonoma State University
Job ID: 104538 Location: Sonoma State University (Rohnert Park, CA) Full/Part Time: Full Time Regular/Temporary: Regular
Department Name Admissions & Student Recruitment
Salary and Benefits The salary range for this position is $3,935 to $5,595 a month. Starting salary placement depends on qualifications, experience and salary budget, and will not exceed $4,093 a month.
This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 14 paid holidays are offered each year; 13 scheduled on specific days and a Personal Holiday that may be taken any time during the year.
A comprehensive benefits summary for this position is available online by clicking the View Benefits Summary link or by request from SSU Human Resources.
Application Deadline First review of applications will be at 8 am on February 20, 2018. Applications received on or after the first review date may not be considered.
Conditions of Employment This is a full time, exempt position, which will lead toward permanent status following the successful completion of a probationary period.
Responsibilities Sonoma State University is committed to achieving excellence through teaching, scholarship, learning and inclusion. In line with the Seawolf Commitment, our values include respect, responsibility, excellence and integrity. We strive to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. We encourage innovation, experimentation and creativity, as well as contributions to equity and inclusion, in the pursuit of excellence for all members of our university community.
Reporting to and under the general supervision of the Director of Student Outreach & Recruitment, the Admissions Counselor advises prospective students, parents and the general public regarding University admission requirements, policies, eligibility, and campus opportunities. The Admissions Counselor travels extensively, makes presentations and represents the University at conferences, schools, community colleges, and special outreach and recruitment events throughout California; and uses a variety of technological resources to facilitate counseling and ensure effective and coordinated communication regarding University admissions policies, deadlines and outreach events. The Admissions Counselor plans, and assists with, University outreach and admissions events and trainings, and assumes additional duties as assigned.
Major duties of the position include, but are not limited to, the following:
Pre-Admissions Counseling - Counsels prospective students, parents, and the general public regarding University admissions requirements, policies, and procedures through workshops, presentations, appointments, and phone, e-mail and paper communications. - Advises prospective students on their eligibility for admission to the University through individual appointments, phone sessions, and e-mail. - Aids prospective students who are not regularly eligible to the University in developing a plan to achieve their educational goals. - Provides prospective students with general information on financial aid, housing, student services, retention programs and other campus opportunities. - Refers prospective students to relevant University academic departments and student services when needed. - Collaborates with, on and off-campus, students services, programs, individuals, and initiatives to disseminate University admissions information, achieve a diverse and high quality applicant pool, and meet University enrollment objectives. - Compiles and updates the University admissions profile publication, in coordination with other admissions counselors, for dissemination to prospective students, parents, school counselors, and campus outreach partners. - Ensure compliance with all local, state, federal and organizational policy and guidelines when implementing procedures
University Representation - Travels to, and represents the University in a professional manner at, conferences, schools, college fairs, college nights, transfer day programs, and other outreach and recruitment events throughout California. - Prepares, adapts and delivers, small and large group, evening and weekend, presentations regarding University admission requirements, policies, academic offerings and campus opportunities. - Provide the highest standard of customer service to prospective students, guests, and community members that incumbent comes into contact with on behalf of the university.
Event Planning - Plans, and assists in planning, University outreach and admissions events and trainings. - Supervise and provide lead work direction to student assistants during campus events
Miscellaneous - Provide assistance to other department staff during the application processing period when needed
Performs other secondary duties as assigned
Work is primarily performed in an office setting located at Sonoma State University, however may include working indoors and outdoors when necessary to support events and other campus activities. A significant time will be spent off campus at recruitment events which can be held at schools, community colleges, convention centers at both indoor and outside areas. Service delivery can vary from individual sessions, small and large group presentations, and hosting informational tables. There will be instances when the incumbent must make presentations and answer questions in front of large groups of individuals, and in noisy environments, often without the assistance of microphones or other devices.
The normal work schedule is Monday through Friday aligned with regular campus hours. As an exempt employee you have some flexibility in your schedule however must be available during the regular campus hours Monday through Friday to meet the operational needs of the campus and department. Your specific start time is determined by your Appropriate Administrator. Evening and weekend hours may be required and will be specified only by the supervisor to meet operational needs. The incumbent must maintain regular and acceptable attendance at such levels as is determined by the Appropriate Administrator. The position may require occasional travel, by automobile and airplane, and the incumbent must be able to work some night and weekend hours with overnight stays.
Qualifications This position requires the equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or job-related. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in admissions, one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A Master's degree in a job-related field may be substituted for one year of the professional experience. Intermediate proficiency with computers, including standard office technology and Microsoft Office Suite (Outlook, Word, Excel) required. Knowledge of online applications preferred. A valid California Driver's License is required at time of hire.
This position also requires the following: - Working knowledge of University admissions requirements, policies and procedures. - General knowledge of University academic programs, student services, and campus opportunities and achievements. - Working knowledge of the basic principles of individual and group behavior. - Skill in interviewing and counseling students in an academic environment. - Ability to advise students individually and in groups. - Skill in listening perceptively and conveying awareness and comprehension. - Ability to express ideas clearly and communicate effectively in both oral and written form. - Ability to write clear, concise, accurate, and grammatically correct reports and communications. - Ability to speak effectively and make presentations to both small and large audiences and in dynamic environments. - Ability to effectively advise, work, and communicate with all levels within the university and with persons from diverse social, cultural and economic backgrounds. - Ability to work as a team member and collaborate with others to achieve required results. - Ability to establish and maintain productive and effective, inclusive working relationships amongst diverse populations including staff, faculty, administration, students, and other internal and external constituents. - Ability to actively participate in, and contribute to, committee work and group meetings. - Ability to accept constructive feedback - Ability to reason logically. - Ability to collect, compile, analyze and evaluate data and make verbal or written presentations based on these data. - Ability to take initiative and work independently in prioritizing assignments, establishing an organized work plan, accessing challenges and taking appropriate action. - Ability to adjust to change (work environment, technology, policies, etc.). - Ability to use standard office and presentation equipment - Ability to quickly learn and apply other specialized computer and online applications related to admissions processes after basic training. - Ability to travel and make presentations that sometimes occur in the evening and on weekends. - Ability to quickly learn and apply a variety of state, federal, CSU and Sonoma State University policies and procedures. - This position requires, with or without reasonable accommodations, the ability to frequently sit, move or stand for office and/or event functions, be at a computer for 6-8 hours/day, occasionally reach with hands and arms, climb or balance, stoop and kneel and lift objects of up to 20 lbs in weight.
Qualification Note Evidence of degree(s) or certificate(s) and/or license(s) required at time of hire.
Application Process Click the 'Apply Now' to apply to this position. Materials submitted with your application will not be returned. The ADA Coordinator is available, at 707/664-2664, to assist individuals with disabilities in need of accommodation during the hiring process.
Qualified candidates must submit the following to be considered: 1. Cover Letter and Resume - application system only allows one document to be uploaded, so cover letter and resume must be included in the same MS Word or PDF file (file name should not contain any spaces or special characters) 2. Online Employment Application (complete entire application, resume/cover letter will not substitute for any part of the application)
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for this position.
Other Information Equal Employment Opportunity: The University is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.
Mandated Reporting: This position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
About Sonoma State University Sonoma State University, located 48 miles north of San Francisco, is one of the 23 campuses of the California State University. Sonoma State University is a liberal arts institution with an enrollment of approximately 10,000 students and 530 full-time and part-time faculty. Our beautiful campus is located in Rohnert Park, at the foot of the Sonoma hills in the Wine Country.
Sonoma State University is proud to be a smoke-free campus, where smoking and other uses of tobacco products, such as smokeless tobacco, the use of e-cigarettes and similar devices, are prohibited.
Located in California's premier wine country one hour north of San Francisco, Sonoma State is a small campus with big ideas. With a tradition of promoting intellectual and personal growth, leadership opportunities and technological proficiency, SSU offers its students a friendly, safe and informal atmosphere on a beautiful campus setting. Currently, campus housing accommodates students in both apartment and residential suite style facilities. While SSU generally accepts all qualified students who apply from high schools in its service area, 80 percent of the freshmen and 55 percent of the junior transfer students come from outside the North Bay region. With almost half of its student body living on campus, it is one of the most residential campuses within the system.