Reports to: Associate Director of Admission; Senior Assistant Director, International Recruitment (Dual Report)
FLSA status: Full-time/non-exempt
To Apply: Please email an Otterbein Employment Application, resume and cover letter including salary expectations to email@example.com addressing this position in the subject; FAX 614-823-1511; or mail to Otterbein University, Human Resources, 1 South Grove Street, Westerville, OH 43081. Only submissions with a completed application will be reviewed.
BENEFITS at Otterbein include: tuition benefits for employees and their dependents, 4 weeks of vacation, 11 paid holidays, medical, dental, vision, and competitive employer contributions to a 403(b) retirement plan.
ABOUT OTTERBEIN UNIVERSITY: Historically progressive. That is the hallmark of Otterbein University and those connected to this private university nestled in the picturesque, historic Uptown Westerville district in central Ohio. Otterbein University was established in 1847, a set of deeply rooted values still guide this model community of leaders and learners. Otterbein has set the pace by providing an educational experience that is progressive, innovative and inclusive. Today Otterbein University enrolls 2,480 undergraduate students in more than 70 majors and 456 graduate students working toward one of six master’s degrees or a doctor of nursing practice degree. Students come from towns throughout Ohio and represent 42 states and 11 countries, enriching the campus through their individual and collective diversity. Integrity, humane values and an inherently just, moral compass have guided Otterbein’s forward-thinking vision and actions—from its curriculum to its responsibilities as a member of academic, regional and global communities
SUMMARY: Under the supervision of the Associate Director of Admission and the Senior Assistant Director, International Recruitment, primary responsibilities include outreach to domestic and international high school and university students, counseling students and their families throughout the admission cycle on the university and admission processes, managing a designated recruitment territory, and engaging Otterbein with the local community.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
40% Outreach and recruitment: Responsible for recruitment of freshmen, transfer, graduate, Otterbein Semester, exchange, and English as a Second Language students through armchair recruitment methods, domestic, and international travel to college fairs, school visits, etc., with a focus on the undergraduate population; promotes Otterbein to prospective students and their families and informs them of the application process; manages communications with students and counselors; analyzes data to inform decisions; manages region or country specific recruitment and yield activities; serves as an expert on designated recruitment territory; fosters excellent relationships with high school guidance counselors, EducationUSA advisors, alumni, and current students; domestic and international travel up to 10 weeks per year; maintains current knowledge of admission policies and immigration regulations; works collaboratively with offices such as Center for Student Success, Office of Social Justice and Activism, Registrar, and English as a Second Language Department; delivers the Otterbein 101 presentation effectively to small and large groups; serves as Counselor of the Day (COD)
30% Administrative: Follow up with prospective students and families; updates and orders promotional materials; maintains accurate files such as student records, school and country profiles, and MOUs; assists in development of transfer credit grids for partner institutions; maintains accurate records of student and counselor contacts; manages fiscal and logistical details of domestic and international travel such as arranging school visits, transportation, lodging, etc. within set budget; engages with students through social media, greeting cards, etc., serves as Designated School Official (DSO); Reviews and manages applications to determine eligibility for admission, makes admission decisions, recommends for academic support
15% Community partnerships: With the support of admission colleagues, plans, implements, and represents Otterbein at special events for Columbus area organizations, with a special focus on diversity groups
10% Program/Event planning and implementation: Supports visit and event programs, orientation, counselor visits, yield dinners, etc.
5% Other duties as assigned
SUPERVISORY RESPONSIBILITIES: N/A
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
Minimum Requirements: Bachelor’s degree required; Master’s degree in Higher Education Administration or related field preferred; two (2) years experience in Admission and/or International Student Services preferred, but not required; ability and willingness to travel; valid passport and/or international travel documents required; technology skills; strong customer service skills and ability to establish and maintain effective working relationships; independent critical thinking and problem solving skills; demonstrated commitment to diversity and inclusion.
Knowledge, Skills and Abilities: Competency in oral and written English; proficiency in a second language preferred; international study or living experience; competency in basic math and ability to work within a budget; familiarity with educational systems and transcripts preferred, ability to use general office equipment including office PC; capable of traveling within the U.S. and internationally; must be able to spend prolonged periods of time working out of an office PC; must be able to see to process work that the position is responsible for completing; must be able to work under deadlines and with interruptions; must be able to meet regular and predictable attendance standards.
Core Competencies: Able to work well with diverse staff, faculty, students, parents, school counselors and other influencers; gains trust and respect of team members by demonstrating commitment to getting the job done while achieving results; actively participates in discussions, asks questions, and offers thoughtful insight and feedback; considers and understands their role and purpose in the broader context of the university; demonstrates professional basics of transparency, honesty, and clarity of thought when interacting with others in oral or written communication; ensures that one’s work, as well as others, are complete and accurate while being prepared for daily work schedules and commitment; demonstrates openness and flexibility when dealing with others and promotes cooperation and a welcoming environment for all; takes personal responsibility for the quality and timeliness of work, management of resources, prioritization and achieves results with little oversight
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to talk or hear, sit, reach and use repetitive motions of hands and wrists. The employee is occasionally required to stand, walk, stoop or bend. The employee must occasionally lift and/or carry up to 20 pounds and occasionally push and/or pull up to 20 pounds. This position requires close vision. Must be able to meet regular and predictable attendance standards.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Duties are performed in an environmentally controlled office setting.
This description is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions that will be given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of employees under supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of similar kind of level of difficulty.
Otterbein University is an Equal Opportunity Educator and Employer.
Otterbein University is committed to providing a welcoming environment free from unlawful discrimination. To this end, the University prohibits any form of discrimination against any person on the basis of race, color, sex, gender, pregnancy, religion, creed, marital status, partnership status, age, sexual orientation, gender identity, gender expression, national origin, disability, military status, or any other legally protected status in its programs and activities. However, the University’s commitment to a nondiscriminatory environment is not intended to abridge unduly its commitment to academic freedom, free speech, or its educational mission. Inquiries or complaints regarding any form of discrimination or harassment may be directed to:
Scott Fitzgerald Director of Human Resources and Legal Affairs
Title IX Coordinator
About Otterbein University
Historically progressive. That is the hallmark of Otterbein University and those connected to this private university nestled in the picturesque, historic Uptown Westerville district in central Ohio. Otterbein University was established in 1847 and named for Philip William Otterbein, a founder of the United Brethren Church. Shaped by its historic relationship with the Church, a set of deeply rooted values still guide this model community of leaders and learners. Otterbein has set the pace by providing an educational experience that is progressive, innovative and inclusive. Today Otterbein University enrolls 2,480 undergraduate students in more than 70 majors and 456 graduate students working toward one of six master’s degrees or a doctor of nursing practice degree. Students come from towns throughout Ohio and represent 42 states and 11 countries, enriching the campus through their individual and collective diversity. Integrity, humane values and an inherently just, moral compass have guided Otterbein’s forward-thinking vision and actions—from its curriculum to its responsibilities as a member of academic, regional and global communities.