The Senior Admissions Counselor, Transfer Representative manages programs and activities, which help bolster outreach, recruitment and retention efforts targeted at prospective transfer students. This incumbent serves as the transfer credential evaluation specialist providing direct assistance to staff within the Office of Admissions and customer service with prospective students, families and school representatives. This appointee reviews transfer applications, participates in recruitment and yield events, is an adviser to prospective and incoming transfers, is a partnership liaison, and maintains articulation agreements. The Transfer Representative is a member of the Transfer Team.
The Representative is also a member of the Diversity and Outreach team, which is responsible for the oversight of recruitment endeavors aimed at recruiting historically underrepresented students. Recruitment efforts on-campus and outreach in the community help to educate and provide exposure to Rochester as well as enhancing the understanding of our campus, application, scholarship, and financial aid process to recruit better informed students.
Excellent oral, written, and interpersonal communication skills in a culturally diverse environment are essential. The Officer must possess demonstrated customer service experience that incorporates a global perspective along with a commitment to issues of diversity and the ability to work in a team setting with all levels of management, faculty, and staff. Experience working in a University setting and interacting with high school and college students and their families is preferred. Must be willing to work long hours during peak seasons. Proficiency with the Microsoft Office Suite of products and FileMaker (FM) experience is desired.
A key transfer team member with specific duties and initiatives assigned that provide customer service to prospective students, their families, and community college partners which aids in the recruitment of transfers.
Transfer Counseling and Recruitment Events:
Point of contact for transfer applicants, families, and community college advisers regarding the college transfer process. Counsels prospective students to aid in development of a transfer plan for success.
Oversees processing and advisement of transfer specific application populations (MCC 2+2, Eastman Dual Degree, and Guaranteed Transfer) to build relationships and to ensure consistency and accuracy of information.
Leads transfer student chat sessions for admitted students to address questions and plans individualized transfer yield student and family visit requests.
As spokesperson for related programs and events, communicates instructions to students, faculty, and staff to ensure seamless execution of transfer focused interview, chat, and open house programs.
Plans Transfer Visit Days open house days to highlight admissions and College aspects specific to this population.
To reach undeserved populations, creates transfer virtual interview opportunities to connect and build relationships with students, whom would otherwise not be able to visit and interview with us.
Manages the Guaranteed Transfer Program, which advises and supports historically underrepresented students who were first-year applicants, to guide them so they are better prepared as transfer students.
Collaborates with Admission Counselors, College Enrollment Project Planning Team, current students, etc. to initiate events and communication campaigns that include web content updates, electronic and print communications.
Solicits and analyzes feedback (verbal, surveys, etc.) from program participants, faculty, and staff; facilitates and conducts debriefing of programmatic activities, to ensure that we are delivering effective, customer service focused events that support enrollment goals.
Articulation and Credential Evaluation:
Serves as a transfer credential analyst/expert, provides an accurate assessment of educational credits in compliance with degree requirements. Collaborates with the College Center for Advising Services, academic departments, to stay well informed on transfer credit policies.
Completes and administers up to 400 credit evaluations for transfer students annually using FileMaker Pro, finishing credit evaluations on a bi-weekly basis during peak application review periods for decision notification.
Develops and maintains articulation agreements (academic major pathway plans) with University, Community College, and other educational partners.
Utilizes the Transfer Evaluation System develops and recommends to faculty transfer course equivalencies for prospective students to assess their credits.
General Counseling Duties:
Maintains regular telephone and email contact with prospective students, families, secondary school, community colleges, independent counselors, CBO contacts, and partnership coordinators regarding the complexities of the admissions process and the status of multiple and on-going admissions decisions.
Provides direct customer service to all on-campus visitors, fall open house and spring yield program participants, Multicultural Visitation Program (MVP), Hispanic Pre-College Programs, Pre-College Programs (PCP), and Research Rochester as needed.
Manages relationship with Monroe Community College and is the primary University representative traveling to recruit local students, utilizing our partnerships.
Manages and plans (approximately 5 weeks of travel per year), which may include college fairs, Adviser in Residence days, outreach presentations, etc.
Conducts at least 10 trips annually to Monroe Community College and plans additional community college visits, fairs and outreach programs during fall and spring to targeted schools within New York State with guidance of the Transfer, and the Western New York Regional Recruitment team leads.
Builds and sustains relationships through personal interactions and off-campus meetings with community college contacts locally and around the country in order to contribute to the university enrollment goals of recruiting and enrolling transfer students.
Evaluates, reviews, and recommends decisions (admit, wait list and deny) on approximately 200+ transfer applicants.
Evaluates, reviews, and recommends applicants for merit scholarship consideration to the scholarship committee.
Serves as Transfer and regional team member committee reviews and provides recommendations during reading season on applicants in review.
Continued growth and development in the admissions, transfer and diversity student affairs domain through attendance at conferences, workshops, (etc.) as a participant, panelist, presenter, or moderator as needed to remain current in the field, to incorporate this knowledge into practice and, to determine and implement best practices.
A part of the Western New York regional recruitment team, may provide coverage for regional recruitment activities and read first year applications including international applications from a specified territory / school to help achieve department goals. May second read approximately 300+ applications.
Other duties as assigned by supervisor or other senior leaders.
Bachelor’s degree and a minimum of 1 years’ experience in admissions or a related field; or an equivalent combination of education and experience. 2-3 years’ admissions experience or a related field (youth outreach, community college environment, education, counseling, or social work) preferred.
Internal Number: 211084
About University of Rochester
The University of Rochester is one of the country's top-tier research universities. Our campuses are home to 200 academic majors, more than 2,000 faculty and instructional staff, and some 10,000 students—approximately half of whom are women.
Learning at the University of Rochester is also on a very personal scale. Rochester remains one of the smallest and most collegiate among top research universities, with smaller classes, a low 10:1 student to teacher ratio, and increased interactions with faculty.