Responsible for providing support for various functions within the Office of the Registrar including, but not limited to: beginning and end of term processing, registration, grade processing, diploma ordering and distribution, academic transcripts, enrollment and degree verification and catalog maintenance. Supports quality student-centered services and assures compliance with federal & University policies.
Responsible for providing supervision for various functions and work units. Formally plans, assigns, directs, and coordinates the work of these functions. Performs staff evaluations and makes recommendations regarding pay and/or performance.
NATURE AND SCOPE:
Internal contacts include administrators, faculty, staff and students. External contacts include vendors, contractors, visitors, alumni and the general public.
Responsible for the setup and execution of beginning of term processing each semester.
Run end of term processing each semester to assign probation, suspensions and coordinating letter/email notifications to students.
Responsible for ensuring all degrees and honors designations are awarded and assures all graduation recommendations are distributed and returned to the appropriate offices.
Provide administrative support for the annual review and update of the Student Reference Manual.
Review departmental/University policies and procedures and makes recommendations for change, when appropriate.
Serve on assigned committees and participate in professional development activities as assigned.
Perform special projects as assigned.
Conduct research and statistical analysis on enrollment, grade distribution, student retention, graduation, and any other appropriate areas.
Responsible for the management of the Consortium of Universities of the Washington Metropolitan Area and domestic exchange programs.
Coordinates all registration activities for students participating in domestic exchanges or consortia (incoming and outgoing) and ensures that grades are recorded and billing is reconciled.
Represents the University Registrar at consortia meetings and provides reports of pertinent and critical information.
Prepares required reports.
Oversee transcript distribution and enrollment verification processing.
Communicate regularly with appropriate staff in schools and colleges to assure compliance with academic policies and procedures.
Develop, administer, and evaluate major programs or projects.
Responsible for interacting and developing partnerships with other offices and work units, in order to attain goals and objectives.
Serve as a member of the department’s management team by participating in strategic planning, staffing decisions, and other key areas.
Serve as a liaison to customers to meet goals of the office and program requirements.
Provide training to faculty, staff and students.
Represent the office or work unit for various committees, work groups, and employee forums.
Performs other job related duties as assigned.
In-depth knowledge of registrar-related activities and higher education protocol.
Demonstrated experience in the development and on-going maintenance of an integrated student information system, preferably Ellucian Banner.
Effective leadership and management skills, and the ability to inspire, train, and motivate.
Ability to plan, organize, coordinate and supervise the work of others, as required.
Ability to devise solutions to administrative problems.
Ability to maintain the confidentiality of information.
Ability to work effectively and harmoniously with students, faculty, staff, University officials and the general public.
Skill in program development and execution.
Excellent communication and presentation skills.
Competence in oral and written English.
Ability to establish and maintain effective and harmonious work relationships with staff, faculty, students, alumni, university officials, and the general public.
Note: This position description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The University has the right to revise this position description at any time.
Bachelor’s degree in Business Administration, Communications, or related field and 3-5 years of administrative experience.
Internal Number: 32083
About Howard University
Founded in 1867, Howard University is a private, research university comprised of 13 schools and colleges. Students pursue studies in more than 120 areas leading to undergraduate, graduate and professional degrees. To date, Howard has awarded more than 120,000 degrees in the arts, the sciences, and the humanities. The historic main campus sits on a hilltop in Northwest Washington blocks from the storied U Street and Howard Theatre. We are two miles from the U.S. Capitol where many students intern, and scores of alumni shape national and foreign policy.