Mount Saint Mary's is the only women's university in Los Angeles and one of the most diverse in the nation. The University is known nationally for its research on gender equality, its innovative health and science programs, and its commitment to community service. As a leading liberal arts institution, Mount Saint Mary's provides year-round, flexible and online programs at the undergraduate and graduate level. Weekend, evening and graduate programs are offered to both women and men. Mount alums are engaged, active global citizens who use their knowledge and skills to better themselves, their communities and the world. www.msmu.edu.
Mount Saint Mary's University is an equal opportunity employer. The University is thoroughly committed both to providing equal employment opportunities for all job applicants and employees, and to providing a work environment that is free from harassment, discrimination and retaliation. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Applicants must be able to provide proof of eligibility to work in the United States. The University will not assist applicants with any visa matters. A background check will be required.
The Receptionist/Enrollment Coordinator will manage the Chalon Admission Welcome Center and work closely with Traditional Undergraduate Admission staff in attracting and enrolling qualified students. This position reports to the Director of Admission and works closely with key support offices.
Provide remarkable service to all visitors and callers to the Welcome Center. This includes answering general questions pertaining to Mount Saint Mary's University and admission requirements; directing visitors and calls to appropriate staff; scheduling appointments and tours; and maintaining the overall appearance/functionality of the Welcome Center.
Manage group tour requests for both campuses by working closely with the admission counselor overseeing campus tours.
Follow-up with applicants via phone and email to complete application files.
Support admission counselors with recruitment travel planning and communication.
Interact in a professional manner with a variety of on- and off-campus colleagues who have an impact on prospective students (e.g. Office of Student Financing, high school counselors, and community college transfer centers).
Participate in Office of Admission events throughout the year, especially as the Chalon liaison to the Admission Events Manager who is based at Doheny.
Hire, train, and supervise student workers in partnership with the Office Manager at the Doheny campus.
Continuously seek new knowledge of and familiarity with MSMU programs, admission policies, and enrollment goals.
OTHER DUTIES AND RESPONSIBILITIES:
Provide administrative support to the Director of Admission.
Manage room reservations and logistics for departmental meetings, including taking minutes at staff meetings and retreats as needed.
Perform other duties as assigned.
General knowledge of undergraduate admission and higher education, including the difference among Associate of Arts, Baccalaureate, and adult nursing degrees.
Enrollment management and data systems knowledge/experience a plus, particularly Salesforce/Target X.
Understanding of financial aid policies and procedures helpful.
Abilities and Skills:
Excellent organization and prioritization, customer service, oral/written communication, listening, and interpersonal skills.
Comfortably speak to groups and individuals from many different backgrounds and quickly build rapport.
Effectively manage multiple projects and follow through to completion.
Work well alone and in a team.
High energy level.
Patience and flexibility.
Creative problem solver.
Analytical and able to make sound judgments/decisions.
Spanish fluency beneficial.
Bachelor's degree required, ideally from a small private liberal arts institution.
Minimum two years of experience working in an office environment with substantial phone and interpersonal interaction.
Preference given to candidates with prior experience in higher education settings.
Work Location: Chalon Campus (West Los Angeles)
Start Date: March 18, 2019
End Date: June 30, 2019
Applications Deadline: Open until filled
The University is committed to recruiting and retaining a diverse student population and workforce as a reflection of our commitment to maintain the excellence of the University, and to offer our students richly varied disciplines, perspectives and ways of learning. In compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, the University does not discriminate on the basis of race, color, creed, religion, national origin, sex (including pregnancy and parenting status), disability, age, veteran status, sexual orientation, gender identity or expression, marital status or genetic information in its programs or activities, including employment, admissions, and educational programs. We encourage people of all backgrounds to apply to be a student or to work for the University.
Mount Saint Mary's University is an independent, Catholic, liberal arts university which provides a values-based undergraduate education for women, as well as innovative programs for professional men and women on two historic campuses in Los Angeles. The Mount is the only Catholic university primarily for women in the Western United States. It is also nationally recognized for its academic programs, its culturally diverse student body, and its focus on preparing the next generation of citizen leaders.