Location: Hartford, CT Category: Staff Posted On: Fri Feb 15 2019 Job Description:
The primary purpose of this position is to assure the timely and efficient management of the recruitment, admission, and retention functions of the School of Pharmacy. Internal contacts include departmental heads and faculty, staff and students at School of Pharmacy level, staff in the Office of Enrollment Management and other offices at the University level. External contacts include governmental agencies, high schools, colleges and universities, pharmacy and other health professionals, professional pharmacy associations, students, parents and the general public. The incumbent will have the capability to learn and implement enrollment management best practices, office operations, University and School of Pharmacy knowledge, and effective sales and service techniques.
Responsibilities (Include but are not limited to)
Effectively manage a territory or recruitment plan by analyzing data to determine which schools, fairs, and students to strategically target and which territorial and recruitment strategies will be most effective in each market. Meet goals and objectives for recruitment. Identify and cultivate relationships with internal and external constituencies during interactions both on and off campus.
Represent the University and conduct extensive outreach both on-campus and off-campus to prospective students, parents, secondary and independent school counselors, community college counselors, and other individuals or organizations involved in the college and graduate school selection process.
Assist with the planning and implementation of on campus and off campus recruitment activities. Coordinate and contribute to the success of various student-visit programs designed to recruit targeted prospective applicants to the University.
Counsel prospective applicants on the admissions process and opportunities at the University. One-on-one admissions counseling to diverse populations is an important responsibility of this position. Admissions counseling occurs primarily in person on campus and at high school, community college, and other location visits and college fairs and graduate school recruitment events and also through telephone calls, emails, and texts.
Clearly, accurately, and enthusiastically articulates information about the University and its programs, admissions criteria, financial aid, and student life. Assess individual student needs and develop tactics to provide students with essential information.
Successfully move students through the admissions funnel, evaluate applications, process admissions materials, make recommendations regarding admissions and scholarship on behalf of the University, and capture all information accurately into USJ's database.
Bachelor's degree required, Master's preferred, preferably in Counseling, Marketing, Communications, Management, Higher Education, or a related field.
Prior experience in admissions or higher education strongly preferred.
Prior experience in sales or customer service in a fast-paced environment preferred.
Engaging personality, friendliness, enthusiasm, sense of humor, positive attitude, persistence, and passion for the work.
Well-organized, accurate, effective, and creative multi-tasker, time-manager, problem solver, and "people person" who is also customer service-oriented and pays attention to detail, is able to prioritize and manage complex projects and priorities, and works with a sense of urgency.
Able to function independently while operating effectively within a team in a fast-paced, customer service environment with patience; flexibility; a positive attitude; and strong organizational, file management, analytical, decision-making, interpersonal, diplomatic, negotiation, leadership, sales, and customer service skills.
Proficient computer skills, including working with Windows, Microsoft Office Suite, the Internet, and other programs.
Excellent oral and written communication skills and the ability to communicate and to work comfortably with students, colleagues, and internal and external constituents, including diverse populations
Professional, courteous demeanor and appearance and the ability to work professionally with students, faculty, staff, and administration and to professionally represent the University to the public.
Physical ability to perform the essential functions of the position, with or without reasonable accommodation.
Salary is commensurate with qualifications and experience.
The University of Saint Joseph is building a culturally diverse faculty & staff and strongly encourages applications from women and people of color.
The University of Saint Joseph, founded by the Sisters of Mercy in the Catholic tradition, provides a rigorous liberal arts and professional education for a diverse student population in an inclusive environment that encourages strong ethical values, personal integrity, and a sense of responsibility to the needs of society.At University of Saint Joseph, our mission statement profoundly resonates with our faculty and staff and serves as the foundation upon which our employment policy is built.We seek to attract, develop and retain individuals who are committed to our mission. We are committed to providing an environment where diverse talents, perspectives, experiences and contributions are recognized, and one that promotes the "growth of the whole person" with resources that enable employees to meet professional and personal life needs.