Serves as key leader for planning and oversight of all operational activities in the Office of Undergraduate Admissions. This includes responsibility for the technologies supporting the admissions and orientation processes. The position reports to the Senior Director for Undergraduate Admissions and serves as second in command with full decision making authority in the absence of the Senior Director.
ESSENTIAL FUNCTIONS Participate in strategic planning initiatives; document and manage operationalized processes; monitor and manage business outcomes. Serve on Undergraduate Admissions (UGA) leadership team.
Serve as main technical advisor and subject matter expert for Undergraduate Admissions (UGA) technologies and processes. Liaison between UGA and C&IT in matters pertaining to UGA Web Application, Banner, Slate, Letter Generation, and special projects. Advise UGA management, offering recommendations for technical and procedural needs, such as process enhancements and UGA online application changes. Supervises the import of data from external sources (test score loads, Common Application) into Banner.
Provide overall leadership and direction to staff. Set expectations & focus, assign duties, delegate responsibilities, evaluate activities, prepare performance appraisals & professional development plans. Provide coaching, mentoring and teaching. Manage the administrative process for assigned staff including hiring, promotions, terminations, disciplinary procedures, and salary adjustments. Provide ongoing performance feedback, goal setting, and development plans for staff. Plan for future staffing needs. Provide timely communications to staff.
Develop and communicate a variety of detailed reports, analyses and informational pieces (including application processing, commitments and projections of yield) for internal and external groups for strategic-alignment and decision-making purposes. Determine data needs of customers, develop queries, and validate data, as well as identify and document business practices.
Develop and oversee the annual creation and set-up of admissions applications including the integration of scholarship requirements. Work directly with university technical support and third party vendors to implement changes and/or new processes. Manage file review process utilizing quality assurance practi
Bachelor's degree from an accredited college or university or an equivalent combination of education and/or experience, Master's degree in business administration or related field preferred. Minimum 5 years of progressive experience in admissions, financial aid, or registration systems supports. Leadership-level experience in management practice, planning and operations; demonstrated experience in the development and implementation of programs, policies and procedures, especially technical set-up. Education and experience of the successful candidate for this position should reflect ability to thrive in a large, highly complex, and fast paced environment.
Internal Number: 044305
About Wayne State Universtiy
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