The graduate admissions counselor will be responsible with all aspects related to the recruitment and enrollment of graduate students to Salem State University. To achieve these goals, there will be a heavy emphasis on prospecting and recruitment activities, including graduate college fairs and on campus recruitment events. The incumbent will review applications for graduate admission, as well as advise and counsel prospective students, and other constituencies regarding the admission process and academic programs. The incumbent will be responsible for meeting individual and team enrollment goals.
Duties and Responsibilities:
(E) Implement a successful recruitment program for all graduate students
(E) Coverts incomplete applications to completed applications, admitted to matriculated with the goal of improved yield
(E) Work closely with program coordinators in all aspects of the admissions process
(E) Reviews graduate applications for enrollment based on admissions standards and university goals
(E) Support the development and implementation of cohesive and efficient application experience, using Salesforce/TargetX CRM to all graduate programs
(E) Develop reports to assist in: strategic decisions, data accuracy, qualification of prospective students, and daily recruitment, including e-mail campaigns and event build out
(E) Manage and develop other specialty programming in the office, including but not limited to: tours and presentations for graduate prospects, communication and social networking, publications, external outreach and/or alumni ambassadors programs
(E) Represents Salem State at graduate fairs and other on and off campus events related to university admissions
In collaboration with other campus offices, assists in the development and delivery of programming in the area of university awareness
Demonstrate sensitivity to students, faculty, and staff of varying racial, ethnic, religious, gender, cultural, disability, sexual orientation and socioeconomic backgrounds
Demonstrate sensitivity to students with a diversity of learning styles
Serves as role model and mentor for students as appropriate
Previous experience in higher education, preferably admissions
Experience with integrated student information and CRM systems for higher education
Experience managing multiple tasks in a fast-paced, and high-pressure, deadline-driven environment
Must have access to reliable transportation; must possess and maintain a valid driver's license and have appropriate auto insurance coverage throughout tenure as an admissions counselor
1-2 years of professional admissions experience in higher education
Proficient in Salesforce CRM, with a deep understanding of report writing, e-mail communication management and database management
Background in human services strongly preferred
Excellent public speaking, interpersonal and written communication skills
Knowledge of higher education principles, practices and procedures
Salem State University complies with the Americans with Disabilities Act (ADA) to provide reasonable accommodation to qualified applicants and employees with disabilities.
Office activities are performed in an environmentally controlled office setting subject to extended periods of sitting and standing, keyboarding and interaction with computer equipment; Occasional bending, reaching, lifting, pushing and pulling up to 10 pounds.
Willingness and ability to work evenings and weekends; travel required (annual travel is estimated at approximately 4 weeks per year).
Special Instructions to Applicants:
Please apply online and attach resume and cover letter.
Employment is contingent upon a completed background and CORI check satisfactory to the university. Internal candidates are not subject to background check.
Salem State University is an equal opportunity/affirmative action employer. Persons of color, women and persons with disabilities are strongly urged to apply.
Salem State University, located just 15 miles north of Boston, is one of the largest state universities in the Commonwealth of Massachusetts, and an important partner in the economic, cultural and intellectual vitality of the greater north-of-Boston region. Situated in the historic seacoast town of Salem, Massachusetts, Salem State provides a diverse community of learners a high quality, student-centered education; one that prepares them to contribute responsibly and creatively to a global society.
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