Work Schedule: FT; Monday-Friday, 8am-5pm. Extensive travel, evening and weekend work are required. Candidates must be available and willing to work non-traditional hours as needed.
General Description: The Admission Counselor is responsible for the outreach and recruitment of prospective students. The position is strongly focused on providing excellent follow-through, customer service, and communicating the educational opportunities available at Pacific Lutheran University. The Admission Counselor is specifically responsible for meeting individual recruitment goals and for contributing to the overall recruiting goals of the Admission team and Office. Reports to the Associate Director of Admission.
Essential Functions and Responsibilities:
Articulate the university message to prospective students, families, high school counselors, community college personnel, alumni, pastors, and community members.
Communicate with and counsel prospective students throughout the recruitment and application process, including extensive correspondence via phone and email.
Generate and review admission applications.
Manage recruitment territories and assist members of the Admission staff with a variety of recruitment and yield events.
Represent the university at a variety of functions including, college fairs, high school visits, receptions and community events.
Plan and implement 6-12 weeks of travel in the fall and 2-3 weeks of travel in the spring.
Manage selected student recruitment programs and special projects as assigned by the Associate Director of Admission.
Provide financial aid counseling and advising.
Perform other duties as assigned.
Knowledge, Skills, and Abilities:
Sound appreciation for the values of a comprehensive liberal arts education. A strong commitment to PLU’s goals and mission.
Sensitivity to the concerns and needs of diverse student populations.
Ability to work well under pressure.
Ability to work independently and as part of a team.
Ability to follow through consistently on inquiries, requests, and suggestions.
Ability to resolve problems and to develop relevant alternatives and recommendations.
Ability to communicate effectively both verbally and in writing.
Ability to establish positive public relations for the university.
Ability to interact effectively with a wide variety of people.
Ability to form strong coalitions with internal and external constituencies.
Flexibility to work evenings, weekends, and to travel.
Valid driver’s license (Must have had a valid driver’s license for at least 2 years).
Finalist applicants must satisfactorily complete pre-employment background check, provide an original copy of their Driving Record (5-year Employment Abstract), and pass PLU’s internal Driver’s Certification Training.
Proficiency or fluency in a second language, preferably Spanish.
Social media skills, including experience with Facebook and Twitter.
Some lifting and carrying of boxes and supplies up to 50 lbs. unassisted.
Other Information: PLU offers an excellent benefits package including tuition remission for employees and their dependents, retirement plan, medical, dental, paid vacation, major holidays off, and many other great university benefits.
Additional Salary Information: DOE + excellent benefits.
Pacific Lutheran University is a private university located in Tacoma, Washington. The university is home to approximately 3,200 students pursuing undergraduate and graduate degrees. Through its seven schools: Humanities, Natural Sciences, Social Sciences, Arts& Communication, Business, Education and Kinesiology, and Nursing, Pacific Lutheran offers more classes and more opportunities than most liberal arts colleges. Students have the opportunity to work close-up and hands –on with professors and classmates. Professors at Pacific Lutheran not only serve as mentors who help students discover the professional opportunities in academic fields, but as colleagues who work side- by -side with students on research and creative projects. Pacific Lutheran seeks to educate students for lives of thoughtful inquiry, service, leadership, and care- for other people, for their communities, and for the earth.