This is a key support position, serving as the point of contact for prospective international undergraduate freshmen and transfer students. The Undergraduate International Admissions Counselor processes and evaluates applications and works collaboratively with departments that require secondary review. The position reports to the Director of International Recruitment within the newly formed International Recruitment and Admissions Office (IRAO), reporting to the Vice Provost.
Guide prospective students in all stages of the application process from point of inquiry up to acceptance or rejection, providing clear and accurate communication that reflects positively on UNCG. Exercise independent judgement in fair and balanced manner in keeping with university admissions protocol and best practices; defer to university resources for final determination.
Process all stages of the application within AdminPros admissions software and updates fields in Banner.
Respond to, and follow up with, student freshmen and transfer inquiries and prospects. Evaluate application materials and ensure records are accurate and up-to-date, preparing for Director’s final review.
Conduct overseas academic course credential evaluations for global secondary education and bachelor’s credentials. Refer and guide applicant to WES or ECE (or NACES® member organization), where necessary. Work collaboratively with Registrar’s Office and Departments for major-specific evaluation.
Assist Director with promotion of accelerated degree programs (bachelor’s-to-master’s) to prospective and current international undergraduate students.
Occasional U.S. recruitment at high schools, academies, and community colleges with some overseas recruitment.
Liaison to offices (Student Accounts, Res Life, Registrar, International Programs Center, Interlink). Consult with Director of International Recruitment and Director of Undergraduate Admissions.
Administrative work includes but not limited to: downloading TOEFL scores, scanning documents, Box uploads, create reports, prepare materials for shipment.
Provide impeccable follow through with prospective students, colleagues, departments.
Demonstrated ability to make accurate, consistent interpretations of a wide variety of academic and/or administrative policies and procedures.
Manage Global.Spartan@uncg.edu email account.
Stay relevant with training on global education systems, US education system, course credential evaluation, best practices in international undergraduate admissions via conferences, workshops.
Attend IRAO monthly meetings. Perform other duties, as assigned.
Bachelor’s degree required.
Preferred minimum one year of relevant experience in international programming office with focus on undergraduate admissions, overseas course credential evaluation (particularly secondary ed), understanding of multiple global education systems, visa and regulatory issues.
Strong written and presentation skills, impeccable follow through, working well independently while also working amicably with team members.
Attention to detail, and ability to manage multiple tasks within deadlines.
Able to effectively relate to and communicate with a myriad of cultures, fostering a friendly and inclusive atmosphere.
Able to work within a fast-paced, high volume atmosphere during peak times for applications.
Strong organizational and time management skills to ensure meeting deadlines.
Demonstrated computer skills in: Word, PowerPoint, Excel. Preferred experience in AdmissionPros, Banner, or other comparable system software.
Prior experience in international undergraduate admissions and recruitment.
Position includes occasional nights and weekends and working within multiple time zones.
Must have valid driver’s license at all times.
Internal Number: 013388
About The University of North Carolina at Greensboro
UNC Greensboro, located in the Piedmont Triad region of North Carolina, is a higher-research activity university as classified by the Carnegie Foundation. Founded in 1891 and one of the original three UNC system institutions, UNCG is one of the most diverse universities in the state with nearly 20,000 students and over 2,700 faculty and staff members representing more than 90 nationalities. With 17 Division I athletic teams, 85 undergraduate degrees in over 100 areas of study, as well as 74 master’s and 32 doctoral programs, UNCG is consistently recognized nationally among the top universities for academic excellence and value, with noted strengths in health and wellness, visual and performing arts, nursing, education, and more. For additional information, please visit uncg.edu and follow UNCG on Facebook, Twitter and Instagram.