Division/College: Khoury College of Computer Sciences
FT/PT: Full Time
The Graduate Admissions Counselor, Seattle serves an integral part of the growth of Khoury College of Computer Sciences on the West Coast, with a particular focus on increasing enrollment of the College's Align Program. Align allows intellectually curious students to earn a Master of Science in Computer Science (MSCS) regardless of their undergraduate degree and background. In so doing, Align is broadening participation by women and underrepresented minorities in the computing field.
Working as a key member of Khoury's West Coast team and under the supervision of the Director of Community Relations and Recruitment, the Admissions Counselor is responsible for finding domestic prospective student and supporting them throughout the discovery and admissions process, consistently rooted in a strong customer service orientation.
Provide excellent customer service to both prospective and enrolled students, responding to questions as they arise and reaching out proactively as appropriate
Respond to inquiries on process, curriculum, scholarships & financial aid, etc.
Organize multicultural and diversity-focused recruitment activities and events, working in collaboration with College and University recruitment marketing teams
Develop and maintain relationships with local universities, community organizations, guidance counselors, community college transfer centers and other key influencers
Conduct recruiting events on-campus and virtually to recruit graduate students, including admission webinars, campus visits and tours, open houses and information sessions
Deliver presentations in undergraduate classrooms and other small group settings
Work collaboratively with student ambassador for cross student support
Prepare and maintain records and reports related to assigned activities.
Maintain student data into systems, and run reports and perform analysis as needed
Performs routine clerical, office and data entry tasks as needed.
Bachelor’s degree and three+ years experience in admissions and/or recruitment required.
Customer service, sales or marketing experience with personal interaction.
Reflect and promotes the mission, vision, and identity of the University.
Familiarity with CRM and student tracking systems.
Familiarity with higher education.
Detail-oriented with strong organizational skills.
Ability to work independently as part of a remote team
Capacity to work a flexible schedule, including evenings and weekends
Willingness to travel on a frequent basis is necessary
Must be able to lift at least 20 pounds, move furniture and be able to physically set up rooms for meetings/events.
Proficiency with MS Office and customer management systems
Requisition Number: STFR005636
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About Northeastern University
Founded in 1898, Northeastern University is a private research university located in the heart of Boston. Northeastern is a leader in worldwide experiential learning, urban engagement, and interdisciplinary research that meets global and societal needs. Our broad mix of experience-based education programs, our signature cooperative education program, as well as student research, service learning, and global learning build the connections that enable students to transform their lives. The University offers a comprehensive range of undergraduate and graduate programs leading to degrees through the doctorate in nine colleges and schools.