This is a support position, serving as the point of contact for prospective international undergraduate freshmen and transfer students. The Undergraduate International Admissions Counselor processes and evaluates applications and works collaboratively with departments that require secondary review. The position reports to the Director of International Recruitment within the newly formed International Recruitment and Admissions Office (IRAO), reporting to the Vice Provost, within the Graduate School.
Guide prospective students in all stages of the application process from point of inquiry up to pre-acceptance or rejection, providing clear and accurate communication that reflects positively on UNCG. Exercise independent judgement in fair and balanced manner in keeping with university admissions protocol and best practices.
Evaluate application materials and ensure records are accurate and up-to-date, preparing for Director’s final review.
Respond to, and follow up with, student freshmen and transfer inquiries and prospects.
Conduct overseas academic course credential evaluations for global secondary education and bachelor’s credentials. Refer and guide applicant to NACES® member organizations, where necessary, for course evaluations. Work collaboratively with Registrar’s Office and Departments for major-specific evaluations.
Assist Director with promotion of accelerated degree programs (bachelor’s-to-master’s) to prospective and current international undergraduate students.
Occasional U.S. recruitment at high schools, academies, and community colleges with some overseas recruitment. Peak travel times may be 10% to 30% of time away from the office. International territories include but are not limited to: Middle East, Asia, Southeast Asia, Eastern Europe, Africa.
Assist with identifying priority institutions within U.S. Write trip reports/summaries.
Liaison to offices (Student Accounts, Res Life, Registrar, International Programs Center, Interlink). Consult with Director of International Recruitment and Director of Undergraduate Admissions.
Administrative work includes but is not limited to: Update fields in Banner, downloading TOEFL & IELTS scores, scanning documents, Box uploads, create reports, presentations, prepare materials for shipment.
Provide impeccable follow through with prospective students, colleagues, departments.
Demonstrated ability to make accurate, consistent interpretations of a wide variety of academic and/or administrative policies and procedures.
UNC Greensboro has been and will continue to be committed to equality of employment opportunities and does not discriminate against applicants or employees based on race, color, religion, sex, sexual orientation, gender identity, or national origin, political affiliation, genetic information, or age. Men, women, and members of all racial and ethnic groups are encouraged to apply.
Bachelor’s degree required.
Preferred minimum one year of relevant experience in international programming office with focus on undergraduate admissions, overseas course credential evaluation (secondary ed & baccalaureate), understanding of multiple global education systems, visa & regulatory issues.
Strong written and presentation skills, impeccable follow through, working well independently while also working amicably with team members.
Ability to work productively within multiple time zones, among multiple countries, and be available for occasional nights, weekends, and rigors of overseas travel schedules.
Attention to detail, and ability to manage multiple tasks within deadlines.
Able to effectively relate to and communicate with a myriad of cultures, fostering a friendly and inclusive atmosphere.
Able to work within a fast-paced, high volume atmosphere during peak times for applications.
Strong organizational and time management skills to ensure meeting deadlines.
Demonstrated computer skills in: Word, PowerPoint, Excel. Preferred experience in AdmissionPros, Banner, or other comparable system software.
Regular working hours are 8:00 am – 5:00 pm but includes occasional nights and weekends and working within multiple time zones.
Must have valid driver’s license and valid passport at all times.
UNC Greensboro, located in the Piedmont Triad region of North Carolina, is a higher-research activity university as classified by the Carnegie Foundation. Founded in 1891 and one of the original three UNC system institutions, UNCG is one of the most diverse universities in the state with nearly 20,000 students and over 2,700 faculty and staff members representing more than 90 nationalities. With 17 Division I athletic teams, 85 undergraduate degrees in over 100 areas of study, as well as 74 master’s and 32 doctoral programs, UNCG is consistently recognized nationally among the top universities for academic excellence and value, with noted strengths in health and wellness, visual and performing arts, nursing, education, and more. For additional information, please visit uncg.edu and follow UNCG on Facebook, Twitter and Instagram.