The Admissions Office at Messiah College currently has a full time opening for a Director of Enrollment Management Operations.
Responsibilities: The Director of Enrollment Management Operations (EMO) develops the strategic vision of enrollment operations, technology and data and executes the strategic plan to support the development and implementation of the undergraduate recruitment plan. This position oversees, manages and serves as the technical lead for the college’s Admission CRM platform, Technolutions Slate, to support the institution’s enrollment goals, relating to the areas of recruitment, application data processing, utilization, and analysis. The Director of EMO provides leadership and technical guidance in the management, maintenance, and administration of Slate and other related software. The Director of EMO will be responsible for building reports and queries to inform both internal and external audiences of key enrollment metrics and data. This person must be technical and detail-oriented, as the position is responsible for the accuracy and effectiveness of admission data entry, data operations, analysis and reports.
The Director of EMO is also responsible for the direct supervision of staff members in the Enrollment Operations department and must have strong communication and interpersonal skills.
Qualifications: Bachelor’s degree, 3-5 years of successful administrative experience in an academic environment, working with Slate in a technical capacity and supervisory experience required. Expertise working with Student Information Systems, ideally Banner, is preferred; familiarity with SQL and Cognos is a plus.
Skills and Characteristics: This position requires a strong leader who thinks strategically and can design technology-supported processes to implement admissions strategies. The successful candidate will have diplomacy skills to be an effective facilitator over all areas of the admissions office, creative problem solving abilities and exceptional interpersonal skills. Ability to contribute to the overall leadership and vision of the division; ability to supervise work teams or work team leaders; ability to effectively use data for analysis and assessment; professional-level communication skills, including strong writing, editing, speaking and comprehension skills; ability to communicate successfully across departments and with various constituencies, including external contacts; strong computer proficiency with Slate and Excel; ability to work independently on complex projects managing significant portions with little to no oversight; ability to maintain high confidentiality of data; and ability to work under pressure and meet deadlines.
Applications: Application materials will be reviewed upon receipt and will be accepted until the position is filled. All materials must be submitted electronically using this link: http://jobs.messiah.edu/postings/16070
Messiah College’s commitment to diversity and inclusive excellence draws inspiration from its mission “to educate men and women toward maturity of intellect, character and Christian faith in preparation for lives of service, leadership and reconciliation in church and society.” The college has pursued this vision through a strategic planning process that encourages diversity through employee and student composition, campus climate, and an educational program that enables educators and students to embrace diversity. Candidates should clearly articulate why diversity and cultural intelligence matter to them as persons of faith as well as in their profession. Candidates will speak to how as a potential employee, they will contribute to the advancement of this vision through their position.
Messiah College is a Christian college of the liberal and applied arts and sciences. The College is committed to an embracing evangelical spirit rooted in the Anabaptist, Pietist and Wesleyan traditions of the Christian Church. Our mission is to educate men and women toward maturity of intellect, character and Christian faith in preparation for lives of service, leadership and reconciliation in church and society.
In accordance with federal and state laws regarding non-discrimination (including Title VII of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, and the Age Discrimination Act of 1975), Messiah College does not discriminate on the basis of age, race, color, sex, national or ethnic origin, disability, or veteran’s status in the recruitment and admission of students, the recruitment and employment of faculty and staff, or the operation of any of its programs. Consistent with our nondiscrimination statement, the College does not tolerate abuse or harassment of employees, students or other individuals associated with the College. All employees are to abide by this policy in order to provide a work environment free from discrimination. The College does not tolerate harassment by vendors, contractors or guests.