The Admissions Communications Specialist for Oregon Institute of Technology will work closely with Admissions and Marketing leadership implementing and managing the marketing and communications plans out of the Customer Relationship Management CRM software Slate and support the recruitment, marketing, and yield efforts of the Office of Admissions. The position serves as the lead for Admissions in the day-to-day communication duties, long-term build-out, and overall assessment of communications flows, campaigns, and ad-hoc messaging, as well as the ongoing development and maintenance of the CRM database.
The successful candidate will be a detail oriented individual with strong time management skills and be flexible, having the ability to adapt to rapid changes while staying informed on the latest admissions trends in strategic student search, Slate enhancements, as well as the ever-evolving best practices and ethics of the admissions and enrollment profession.
The ability to think creatively and work collaboratively with Admissions and Marketing to create robust, multi-channeled communications to build the Oregon Tech brand across multiple cohorts is a critical marker of success for this position. Demonstrated ability to query, analyze, and test complex datasets across multiple data tables is a must, including the ability to learn HTML, XML, and Slate Configurable Joins.
Application of e-marketing, telecommunications, advertising, and university brand standards in communications to plan and execute the build-out and assessment of communication flow and campaigns is critical. In addition, the ability to troubleshoot hardware issues related to printing, folding, and sending messages and maintaining stock for the timely sending of many different communications is essential.
Attendance of annual Slate Summit in June (contingent upon available funding), active engagement in Slate Community, and engaged participation, testing, and assessment in Slate development driven by Director and Business Systems Analysis is required.
Diversity, Equity, & Inclusion Expectations Effectively and respectfully communicates and works with people of varying beliefs, behaviors, orientations, identities and cultural backgrounds.
View position description and details at oit.edu/jobs .
Bachelor’s degree in communications, marketing or related field
Ability to track multiple projects, set priorities, and meet deadlines under pressure and with frequently changing priorities
Proficiency with Mail Merges functionality, basic email standards, letter generation, and general database architecture.
Demonstrated experience managing communication flow with CRM software
Demonstrated ability to use sound judgement informed by admissions data to develop and send targeted messaging throughout the admissions funnel, regularly interpreting admissions metrics such as admit rates, pending rates, yield rates, and draw rates to send personalized, multi-channeled communications across various applicant segments (freshman/transfer, resident/nonresident, graduate/undergraduate, dual credit, dual enrollment, etc.)
Experience applying rules and regulations governing communications in the development of automated and ad hoc communications, including but not limited to interpreting policies related to e-marketing, telecommunications, advertising, and university brand standards to ensure compliance for a robust, multi-channeled admissions communications plan
Experience using MS Office, and transcript transmission services and familiarity with student information systems
Ability to meet deadlines and complete projects and activities in a professional, timely manner while remaining result-oriented and committed to quality through continuous process improvement
Some evening and weekends will be required beyond standard forty hour work week
Strong attention to detail and organization, both written and verbally, time management skills, flexibility and ability to adapt to rapid change
Demonstrated competency and/or experience working with people from various backgrounds and cultures
Preferred Qualifications include: Prior work experience in an admissions office at a university; experience implementing best practices in recruitment, communication, yield enhancement, and melt prevention; deomnstrated experience with Technolutions Slate CRM, SQL, and advanced HTML; experience communicating with customers through various electronic and print channels via focused campaigns.
Internal Number: 99120
About Oregon Institute of Technology
The Oregon Institute of Technology Office of Admissions mission is to clearly and effectively communicate the features and benefits of the university to prospective students and their families. The Admissions Office provides appropriate admissions services, such as recruitment activities and application processing, to assist the university community in enrolling the number and type of students needed to meet the institution’s enrollment goals. Our goal is to promote access via clear communication of Oregon Tech’s admissions standards, provide admissions support for all of our campuses and sites, and support the University’s pursuit of excellence by admitting new students who are capable of persisting successfully to their academic objective at Oregon Tech.
For more information, visit http://www.oit.edu/admissions.