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Admission Counselor, Outreach

Westfield State University

Details

Posted:

March 19, 2021

Location:

Westfield, Massachusetts

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Salary:

Open

Type:

Full-time

Admission Counselor, Outreach

About Westfield State University:

In 1839, Horace Mann founded Westfield State University as the first public higher education institution without barrier to race, gender or economic class. Westfield State University is committed to a policy of non-discrimination, equal opportunity, diversity and affirmative action. We are dedicated to providing educational, working and living environments that value the diverse backgrounds of all people including minorities, women, veterans, individuals with disabilities and other protected persons, or individuals with diverse cultural backgrounds.

Westfield State is the most residential of the state universities in Massachusetts, with over 60% of our 5600 full-time undergraduate students living on campus. The campus is ideally situated on the edge of the Berkshire Mountains in western Massachusetts just 30 minutes from the thriving cultural centers of Northampton and Amherst, and 1.5 hours from both Boston and Albany.

Job Description:

Campus Title: Admission Counselor, Outreach
State Job Title: Staff Assistant
Department: Admission
Job Code: HA5600
FLSA Status: Non-Exempt
Funding: 7115-0100 (State-Funds)
Bargaining Unit: APA
Job Type: Full-Time
Timeframe: 52 Weeks
Shift: Monday- Friday 9 a.m.- 5 p.m. (May need to work some nights and weekends)
Regular Days Off: Saturday and Sunday
Supervision Received: The Admissions Counselor reports to the Senior Assistant Director
Supervision Exercised: None
Salary: $40,000.00-$42,000.00

General Statement of Duties:
The Admission Counselor has primary responsibility for recruitment of prospective students in an assigned territory and/or program from inquiry to enrollment. The counselor assists in the planning, organization and administration of the day division admission program as well.
Duties and Responsibilities:
Duties include but not limited to:
Essential:

Assist in the development of a recruitment plan to target diverse student populations.
Act as a primary point person in determining and conducting recruitment and yield efforts for diversity recruitment.
Assist in identifying systems to recruit diverse students for Westfield.
Plan and execute travel in support of the recruitment and yield efforts.
Provide accurate information pertaining to the enrollment process including University programs and services, enrollment procedures, admissions criteria, and specific curriculum requirements to prospective students, school counselors and other related individuals or groups.
Visit high schools, community-based organizations, and attend college recruitment fairs, college evening programs and other recruitment activities to recruit a student population consistent with institutional recruitment goals.
Enter prospect data upon return from recruitment events.
Participate in on-campus admission events.
Review and evaluate admission application files as assigned and determine admissibility per college admission standards.
Coordinate file review for nursing applicants.
Develop and maintain professional relationships with secondary school guidance counselors.
Coordinate receipt of official final high school transcript including verification of successful completion of required course work.
Conduct on-campus information sessions for visiting students and their families.
Assist with transfer recruitment.
Assist with tours as needed.
Track and update all changes in major received after May 1st and prior to the start of the new students first term.
Assist with follow-up activities including telephone calls, specialized mailings, e-mail and meetings with prospective students.
Assist with final admission statistics if needed.
Responsible for answering phone calls as needed.
Perform other duties as assigned.

Non-Essential:

Participate in educational and professional development activities.

Requirements:

Required Qualifications:

Bachelor's Degree.
Valid driver's license and reliable means of transportation.
Proficiency in computer applications - Banner preferred.
Knowledge of Constituent Relationship Management (CRM) programs.
Strong written and verbal communication as well as public presentation skills.
Ability to think critically.
Excellent reading and comprehension skills.
Exceptional interpersonal skills; work effectively and well with potential applicants, parents, high school counselors, faculty, staff, and the public.
Ability to work independently and collaboratively with a team.
Must have strong organizational skills and the ability to multi-task and prioritize.
Must be available to work evenings and weekends, and travel throughout the year.
Highly motivated, enthusiastic, energetic, creative, and dependable.

Preferred Qualifications:

Proficiency in Spanish.
Admission experience and knowledge of Westfield State University.
Skill in overseeing social media sites.

Additional Information:

Salary:
For the majority of new employees, the minimum starting salary will apply. Specific salary for current Westfield State University employees and individuals currently working for the state of Massachusetts must be calculated individually in accordance with collective bargaining and state policies and procedures.

State job specifications for this position may be found at the department of higher education website: http://www.mass.edu/foremployees/classificationspecs/classspecs-pers.asp

Disability Accommodations:
Westfield State University understands that persons with disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance regarding disability accommodations, please contact the Office of Human Resources at (413) 572-8106.

Background Check:
Employment at Westfield State University is contingent upon a background check that is satisfactory to the University. Failure to provide written authorization for a background check will nullify the offer of employment.

Application Instructions:

An on-line application is required. The successful candidate must submit an official transcript at the time of hire. Interested candidates should electronically attach the following documents:

Resume
Cover Letter
Contact information for three references *
Copy of unofficial transcript of highest degree

* Provide the contact information for reference providers in the reference section of the online application.

Deadline: The job posting will be open a minimum of ten days and, if needed, will remain open until finalists have been selected.

NOTE: If you need assistance completing your application please contact our online Help Desk. The link to the help desk can be found at the top of the page via Contact Us.
Westfield State University provides equal access to employment opportunities for all applicants, regardless of race, color, creed, religion, national origin, gender, sexual orientation, gender identity, gender expression, genetic information, marital status, age, disability or veteran status in compliance with all applicable laws, regulations and policies.

To apply, visit https://westfield.interviewexchange.com/jobofferdetails.jsp?JOBID=129190&CNTRNO=3&TSTMP=0

Internal Number: 2191246

About Westfield State University

In 1839, Horace Mann founded Westfield State University as the first public higher education institution without barrier to race, gender or economic class. The University is dedicated to providing educational, working and living environments that value the diverse backgrounds of all people including minorities, women, veterans, individuals with disabilities and other protected persons, or individuals with diverse cultural backgrounds.

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Admission Counselor, Outreach

Westfield State University

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