Associate Director of International Student Recruitment
New Jersey Institute of Technology
Location: Newark, New Jersey
Type: Full Time
Preferred Education: Masters
Internal Number: 176907
Reporting to the Director of Student Recruitment, the Associate Director works as part of a team to enable the Office of University Admissions to meet its enrollment goals. The incumbent is responsible for the development and execution of strategic outreach to international students, including implementation of recruitment and marketing initiatives, communication campaigns to prospective international students, interacting with agents and other external vendors, and ensuring the timely processing of applications from international students. The Associate Director is primarily responsible for serving international students (undergraduate and graduate); however, all members of the admissions team are expected to be generalists and have the ability to recruit and serve both domestic and international students. This position requires regular, weekend, and evening hours.
New Jersey Institute of Technology, founded in 1881, is a public research university located in Newark, New Jersey, USA. The university is organized into 16 academic departments within five academic colleges: The Newark College of Engineering, College of Science and Liberal Arts, College of Architecture and Design, the Ying Wu College of Computing, and the Martin Tuchman School of Management, in addition to the Albert Dorman Honors College.
Located in the heart of the New York City metropolitan area, NJIT offers 51 undergraduate (Bachelor of Science/Arts) majors and 79 graduate (Masters and PhD) programs. NJIT is an economic engine for New Jersey and the NYC metropolitan area and offers outstanding return on investment for its graduates. The university is currently in the midst of a strategic hiring initiative which aims to bring the best and brightest faculty and administrators into our diverse community. These investments will continue to propel NJIT towards tomorrow's scientific and technological frontiers.
Strategize with the Executive Director of University Admissions and the Director of Student Recruitment to devise and implement an annual international student recruitment plan and yield activities;
Manage a comprehensive schedule for in-person and/or virtual international student recruitment activities;
Build and maintain relationships with third-party international student recruitment agents;
Serve as a liaison to various on-campus departments, and provide support to academic deans, faculty and staff members regarding their international recruitment and admissions efforts;
Serve as the primary liaison to the Office of Global Initiatives to ensure all processes and procedures are adhered to;
Represent the university at international recruitment events (in-person or virtual). Prepare and deliver presentations about the university and provide prospective students with information about academic programs, admission procedures, and policy;
Manage and maintain content on international social media (Facebook, WeChat, etc.) and NJIT international admission webpages;
Counsel prospective international students and their families on admission policies and procedures and other enrollment-related information;
Provide appropriate follow-up to all students in attendance at recruitment events;
Review applications and make admission decisions in compliance with the university’s admission policies;
Maintain tracking information on students in all stages, from inquiry through enrollment;
Prepare regular year-to-date and final progress reports for the Director of Student Recruitment to monitor status of applicants, activities and projects;
Assist the University Admissions leadership team with improving international student operational procedures and admission related policies, international student recruitment publication materials, as well as collaborations with external groups regarding international student recruitment;
Contribute to the success of the Office of University Admissions by advising and assisting the Director of Student Recruitment in all aspects relating to the recruitment and admission of students and by performing all other essential duties as assigned.
Customer Focus: Focus one's efforts on identifying and meeting internal and external customer's needs in a manner that provides satisfaction for the customer, within the parameters of the position and the available resources, cognizant of departmental and /or University policy and authorized practices.
Achievement/Goal Orientation: Demonstrate a concern and aptitude for achieving or surpassing results against an internal or external standard of excellence, showing passion for improving the delivery of services with a commitment to continuous improvement.
Teamwork/Team Orientation: Willingly cooperate and work collaboratively toward solutions which generally benefit all involved parties; works cooperatively with others to accomplish departmental and university objectives.
Communication: Clearly express ideas, thoughts, and concepts verbally and/or in writing, as appropriate to the position and task at hand.
Professionalism: Conduct oneself at all times in an ambassadorial, committed and personable manner demonstrating respect for the position, fellow colleagues, departmental integrity and the University's best interests.
Bachelor’s degree in a related field;
Minimum of eight years of recruitment/admissions experience in higher education;
Minimum of four years of international recruitment experience in higher education;
Possess strong marketing, recruitment, project management and relationship building experience;
Strong analytical skills for reading applications, answering questions, and strategizing recruitment territory and travel schedule;
Excellent written, verbal and public speaking skills to support relationship building with prospective students and other constituents;
Valid driver’s license, passport and personal vehicle are required to perform job functions;
Availability to work regular weekend and evenings to participate in recruitment events;
Extensive year-round travel is required;
Proficiency with Microsoft Office Suites (Word, Excel, and PowerPoint) and experience with websites and social media sites.
Knowledge of immigration regulations and demonstrated working knowledge of the policies and guideline for SEVIS pertaining to international students on F-1 and J-1 visas;
Experience working in a STEM-based, public university or school with large number of international students;
Familiarity with Slate, Banner, ISSM, and SEVIS;
Strong interpersonal skills and the ability to work effectively with a wide range of constituencies in a diverse community;
Ability to analyze and interpret the needs of the students and offer appropriate solutions;
Ability to work independently, exercise discretion, and assume responsibility;
Ability to present the University to individual students as well as large diverse audiences in a positive manner;
Fluency in a foreign language.
At the university's discretion, the education and experience prerequisites may be excepted where the candidate can demonstrate to the satisfaction of the university an equivalent combination of education and experience specifically preparing the candidate for success in the position.
As an EEO employer NJIT is committed to building a diverse and inclusive teaching, research, and working environment and strongly encourages applications from individuals with disabilities, minorities, veterans, and women.
Diversity is a core value of NJIT and we are committed to make diversity, equity and inclusion, part of everything we do. We celebrate the diversity of our university community and recognize the cultural and personal differences. We strive to cultivate an inclusive campus culture that promotes excellence among our faculty, staff and students. Building a robust and diverse community is critical to NJIT’s continuing status as a premier institution of higher education and a leading polytechnic university.