Provides oversight of the recruitment areas within the Admissions Office to include leadership and strategic management of the university's recruitment operations and programs. Reports to Associate Vice President, Enrollment Management, Admissions.
EXAMPLES OF DUTIES/ESSENTIAL FUNCTIONS:
Leadership duties/essential functions may include, but not be limited to, the following:
Work directly with the Associate Vice President on goal setting, strategic action plans and yield strategies to include providing advice on short-term and long-term strategic planning activities and financial and human resource allocations.
Develop and implement an annual recruitment plan for undergraduate student recruitment consistent with the university’s enrollment plan.
Model and utilize best practices of inclusion, equity and diversity exemplified in many ways including staff hiring and development, setting priorities, and daily long-term interactions with colleagues at the university and beyond.
Provide direct supervision of unclassified staff, to include admissions counselors, and other staff engaged in recruitment.
Assess the impact and success of recruitment strategies and tactics through collecting and analyzing various types of data and use data to recommend and implement improvements and changes to existing efforts of recruiting efforts.
Develop, implement, and evaluate the undergraduate travel and territory management plan for the Office of Admissions to support enrollment goals.
Coordinate with communications staff on the development of the annual marketing and communication plan for admissions.
Coordinate with departmental leadership to manage the CRM system used to send all communications and admission reports for the Admissions Office and other academic and student support areas.
Establish and maintain the collaborative exchange of information and data with other Kent State administrative and academic offices and campuses, including sharing recruitment best practices.
Coordinate with academic and service units in developing a recruitment plan for each area that is coordinated with the annual recruitment plan of the office.
Resolve and respond to complaints regarding student admission issues; ensure office procedures are compliant with the National Association for College Admission Counseling (NACAC) Guide to Ethical Practice in College Admission.
Supervise and coordinate staff activities; provide training for staff members; distribute projects and assignments to meet department goals and objectives; provide continuous performance feedback to staff members; prepare performance reviews; establish staff development goals.
Serve on university, division, and department committees as appropriate.
Perform related duties as assigned.
Master's degree in higher education or related field. Six years of progressively responsible experience in college admissions.
Integrated systems and software (i.e., CRM software and MS Office Suite)*
Budgeting and fiscal management
Family Education Rights and Privacy Act
Verbal, written and interpersonal communication*
Analysis, problem solving and project management
Work closely with and demonstrate sensitivity to individuals with diverse backgrounds
Provide leadership and direction
Support university and departmental goals and initiatives
Stay current with changing Kent State admissions policies and procedures *
Asterisk (*) indicates knowledge, skills, abilities which may require assessments. Assessments could take the form of interview questions, a request to provide work samples or a written or practical test to assess job related competencies.
Pay Rate: Based on extensive benchmarking data, the Director position is mapped to a paygrade 09-EM, with a target hiring range of $80,863 - $90,000. The exact base salary for the selected candidate will be negotiable, commensurate with education and experience, and competitive in the field within the context of similarly situated positions at public universities nationally.
In addition to a competitive approach to salary, Kent State is proud to offer a comprehensive benefit program for you and your family as a part of your total compensation package. These plans are reviewed annually to maintain competitiveness while being cost effective. You may review our Benefits in Brief for a comprehensive overview of what is offered, additional information is available at https://www.kent.edu/hr/benefits.
The Division of Enrollment Management serves students and their families through the offices of Admissions, University Scholarships and Financial Aid, One-Stop, University Registrar, and Enrollment Management Operations. We provide leadership and expertise through a strategic enrollment management approach that seeks to serve current and prospective students by providing high-quality service through personal connections, technology, and streamlined business processes throughout the student life cycle, from recruitment through graduation.
Light work, exerting up to 20 bounds of force occasionally, and/or up to 10 pounds of force frequently to move objects. Incumbent must be able to communicate with others. Incumbent may be required to travel from building to building frequently and off campus occasionally. Schedule is Monday-Friday; 8 am -5 pm; with some early mornings, evenings, and weekends.
Expected hours worked per week: 40+
Expected duration of assignment: Ongoing
Special Instructions to Applicants
Kent State University is accepting applications for Director of Recruitment in the Office of Admissions, Kent, Ohio. Travel is required. Please submit the online application, a current resume, a cover letter addressing your professional interest in this role, and a list of three professional or academic references. Successful candidates must pass a comprehensive background check. Apply by February 1, 2022.
The Division of Enrollment Management works creatively and diligently to attain optimal enrollment to support the academic mission of the institution. Enrollment Management units work with our colleagues to achieve cohesive, supportive, and seamless navigation for students from the date of first inquiry through graduation and beyond. We are committed to respect, inclusion and compassion with our colleagues and the people we serve. We are committed to displaying a high standard of personal and professional ethics. The division includes the offices of Admissions, Enrollment Operations, One-stop, Research and Analytics, University Registrar, and University Scholarships and Financial Aid.
Office of Admissions
The office of admissions serves as the primary entry point for Kent State University. Admissions is responsible for undergraduate and graduate recruitment and the processing of applications for the university. The department consists of four areas: recruitment, operations and processing, admissions operations and systems, and marketing and communications. This position serves as a senior member of the Admissions leadership team and leads a team of 22 full-time staff, 2 graduate students, and approximately 50 student staff.
Kent State University is committed to being an inclusive and equitable place for all who live, work and study here. The Division of Diversity, Equity and Inclusion created an interactive diversity dashboard that provides a detailed breakdown of our community.
The Division of Diversity, Equity and Inclusion is the leader of Kent State community’s efforts to increase diverse representation, create and sustain equality of opportunity and intentionally foster an inclusive and equitable environment. We envision a Kent State that empowers individuals, expands opportunities, and meaningfully honors all voices. Our purpose is to cultivate a safe, diverse community and harness its power for change.
About Kent State and the Community:
With eight campuses across Northeast Ohio, the College of Podiatric Medicine, Cleveland Urban Design Collaborative, Twinsburg Academic Center, and academic sites in major world cities including New York City and Florence, Kent State is one of Ohio’s leading public universities and a major educational, economic, and cultural resource far beyond the Northeast Ohio region it has served since 1910.
Consistently among Ohio’s top three largest public universities in terms of enrollment, Kent State University is ranked by the Carnegie Foundation for the Advancement of Teaching among the nation’s 91 public higher-research universities. Kent State ranks among the top 100 national public universities and in the top tier of national universities in the 2021 rankings by U.S. News and World Report. The university has the distinction of being recognized by Forbes on the Best Employers for Women 2021 list, ranking No. 57 in the nation overall and eighth among colleges and universities nationally. Kent State continues to be highly ranked as a top employer. Forbes and Statista named Kent State No. 1 among employers in northern Ohio on the 2020 America’s Best-in-State Employers list that highlights America’s best employers, and a top educational institution on the Ohio list. Also in 2021, Kent State was recognized for the 10th time as a Great College to Work For by the Chronicle of Higher Education, making its coveted Honor Roll with recognition in seven categories. Kent State was listed as one of the 2021 “Best of the Best” Colleges and Universities for LGBTQ+ Students by Campus Pride. For the 12th straight year, the university’s Kent Campus received the Military Friendly School designation for 2021-2022.
The Kent community genuinely supports its hometown university sports teams, offers a welcoming, supportive, and engaged community with cultural elements that include various arts, environmental and entertainment events during the year as well as the Kent State University Museum, with the history of fashion design and decorative arts in the U.S. and around the world. In addition, the City of Kent operates nearly 20 parks and preserves, and a farmers market that is held year-round.