Position Information:

Position Title:

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Required Minimum Qualifications:

Special Required Qualifications

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Job Description:

Summary

The Office of Admissions fulfills Iowa State University’s land grant mission by attracting, recruiting, orienting, and enrolling a diverse group of new undergraduate students to meet the university’s enrollment targets. The Office of Admissions at Iowa State University is seeking qualified candidates for a Freshman Admissions Counselor position. The primary purpose of the Freshman Admissions counselor position is to attract, recruit, and enroll prospective students to Iowa State University through a variety of methods. This position will oversee a recruitment territory where they will travel to high schools, college fairs, and host recruitment events as a representative of Iowa State University. They will manage communication within their territory to prospective students, counselors, families and support systems, and Community Based Organizations.

The incumbent’s responsibilities will also include providing outstanding customer service to prospective students and families by phone and in-person, assisting with and conducting daily enrollment presentations, assisting with New Student Programs events and activities, responding to daily admissions inquiries (via email, phone, text, or face-to-face) working with a CRM to view and interpret data that will assist in their territory management and completing other miscellaneous projects and assignments including follow-up with students in their territory. This position reports to the Assistant Director for Freshman Admissions. The successful candidate will demonstrate excellent written and oral communication skills, dynamic in-person and virtual public speaking or presentation skills, and computer skills, especially with Microsoft Office, and presentation software. The candidate will also possess the ability to work with students from diverse backgrounds; a willingness to work early mornings, late events, and weekends.; the ability to work as a team member in a fast-paced, changing workplace; and the ability to communicate with a wide variety of individuals on and off campus

Example of Duties
• Recruits prospective students from high schools and community colleges.
• Plans events, including student open houses, visits, tours, and off-site receptions.
• Travels and gives presentations about the university to student groups.
• Participates in the selection process, including review and evaluation of candidates.
• Counsels students and parents regarding the admissions process.
• Serves as school ambassador to outside groups.
• Supports and may develop programs for the college in areas of diversity, equity and inclusion.

Level Guidelines
• Individual contributor position with developing professional and/or technical skills working under immediate to general supervision
• Grasps professional-level knowledge and concepts of field while working in a progressive learning mode
• Works on problems and issues of somewhat limited scope
• Follows standard practices and procedures in analyzing situations or data for which answers are available or can be obtained
• Responds to inquiries and issues, escalating to manager or higher level workers as appropriate
• May lead projects of limited scope and complexity
• May provide guidance to students

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Application Instructions:

To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:

1) Resume/Curriculum Vitae
2) Letter of Application/Cover Letter

If you have questions regarding this application process, please email employment@iastate.edu or call 515-294-4800 or Toll Free: 1-877-477-7485.

Original Posting Date:

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