Department: School of Business

Web Announcement:

• Provide service support to prospective candidates for School of Business programs;
• Serve as the main point of contact for applicants assigned to Master's programs, this includes making prompt and effective contact with applicants, utilizing a variety of communication platforms, discussing academic goals and guiding them through the enrollment process in a respectful, courteous, professional, accurate, and timely manner;
• Correspond promptly and professionally with applicants, proactively follow up at specific points during the recruitment cycle to answer questions and assist applicants;
• Hire, train, supervise, and motivate student wage workers in assisting with recruitment and admissions related tasks;
• Develop and implement strategies for applicants to optimize our yield from admit to deposit to matriculation;
• Consult and advise faculty and staff in the development and implementation of division and program level recruitment efforts; work with Associate Director of Admissions, Strategic Initiatives on strategic planning and delivery of enrollment and recruitment initiatives;
• Assist the Graduate Enrollment and Outreach Specialist in planning and execution of annual recruitment programming for the college consisting of large-scale open houses, program specific information sessions, application workshops, and a variety of other in-person and virtual recruitment events to accommodate a diverse array of prospective students and programs; and
• Assist the Senior Assistant Director, Graduate Enrollment Operations and program level advisors within the office with Bachelor's Accelerated Master's (BAM) outreach and recruitment by executing consultations with inquirers for the BAM programs and assist in the planning and execution of BAM recruitment events (virtual and/or in person) each academic year.

• Serve as a representative of the graduate programs for both School and University wide committees related to diversity, equity, and inclusion strategies as needed; and
• Execute initiatives within the School of Business graduate programs, including the establishment of key partnerships to increase and enhance our diversity recruitment responsibilities, to include the development of strategies and tactics focusing specifically on targeted populations.

• Review and process decisions for applicants to assigned masters programs and graduate certificates.

• Bachelor's degree, or an equivalent combination of education and experience;
• Excellent attention to detail with strong ability to prioritize and multitask in a fast-paced, high pressure environment;
• Demonstrated interpersonal communication and problem-solving skills;
• Ability to manage multiple projects and responsibilities; and
• Ability to interact well and relate well to people including having a strong customer service orientation.

• Master's degree;
• Strong ability to speak publicly, both in person and via web-based tools;
• Demonstrated working knowledge of program administration and experience in a graduate program setting;
• Expertise and experience working with graduate-level students and online programs;
• Familiarity with George Mason University or another University's environment, including an understanding of the organizational and governance structure;
• Demonstrated ability to serve as part of a team and develop productive working relationships with multiple constituencies (i.e., student, faculty, staff, and alumni);
• Experience with the Salesforce Customer Relationship Management (CRM) platform.

Salary: Commensurate with Education and Experience

Location: Arlington, VA

Mason Ad Statement:

About George Mason University

George Mason University is a public, comprehensive, research university established by the Commonwealth of Virginia located in Northern Virginia, outside of Washington, D.C. Mason was initially founded as a branch of the University of Virginia in 1949, and became an independent institution in 1972. George Mason University is an innovative and inclusive academic community committed to creating a more just, free, and prosperous world. George Mason University has 37,000 students from all 50 states and 130 countries and a residential population of more than 6,000 students. Mason is a vibrant and dynamic community of scholars. 80% of our students are employed within six months of graduation. Nearly two-thirds of the 140,000 Mason alumni live and work in the Washington, D.C., metropolitan area. Mason is a young university that, in just a short time, has made impressive strides in size, stature and influence. Today, as Virginia’s largest public research university, we are setting the benchmark for a bold, progressive education that serves the needs of our students and communities. To that end, we have 10 schools and colleges devoted to a variety of study. Mission. We prepa...re Mason students for the demands of work, social responsibility, and life in an ever-changing global society. University Life's mission statement is core to our work. We support every student at Mason, from orientation through graduation. George Mason: Patriotism Personified. George Mason, for whom our university is named, was one of the greatest of the founding fathers of the United States. Mason drafted the Virginia Declaration of Rights, which became a model for the first 10 amendments to the U.S. Constitution, known as the Bill of Rights. We Are in Virginia. But We Serve the World. Mason is committed to creating a more just, free and prosperous world. Located in one of the most important political, economic and intellectual hubs in the world, we accept our responsibility to serve others: to help our students succeed, enrich the life of our community, and contribute to solving some of the most complex global problems of our time. Washington, D.C.: Land of Opportunity. Mason’s main campus is in Fairfax, Virginia, just 15 miles outside of Washington, D.C. The nation’s capital is easily accessible by car or public transportation. At Mason, you can enjoy the best of both worlds: a beautiful wooded residential campus and outstanding college experience, as well as numerous internship and recreational opportunities that only a world-class urban setting like D.C. can offer. You can intern with National Geographic or the Justice Department, visit the numerous museums with your Art History classmates, take a selfie in front of Lincoln Memorial, catch a Nationals baseball game, kayak along the Potomac, or check out the many neighborhoods where you’ll discover lots of great shopping, places to eat, art galleries, music venues, and much more. You can attend events and hear nationally recognized speakers. You’ll run out of time before you run out of things to do. There’s more to explore. Students participate in a field trip to the Library of Congress in Washington, D.C., organized by the Office of International Programs and Services. In just a short drive, you can be hiking in the Shenandoah Mountains or walking the boardwalk in either Ocean City, Maryland, or Virginia Beach, Virginia. Our closest airports are Dulles International Airport and Ronald Reagan National Airport, and Mason is easily accessible by public transportation. Free shuttle buses help you get to the nearest Metro station in Vienna, Virginia, just a short distance from our Fairfax Campus. The Arlington Campus is within walking distance of the Virginia Square-GMU stop on the Orange Line. Enriching Work Environment. We will invest in recruiting, retaining, and developing talented and diverse faculty and academic and professional staff. We will create a vibrant campus life in which all members can grow and thrive. Diversity. Diversity is one of our core values; everyone is welcome here. Mason was recently named the most diverse university in Virginia by U.S. News & World Report. We bring together a multitude of people and ideas in everything that we do. Our culture of inclusion, our multidisciplinary approach, and our global perspective makes us more effective educators and scholars. While at Mason, you’ll be making your own decisions and forming your own view of the world. Engaging with diverse groups of individuals, including students, faculty, and staff, will enrich this experience. You will learn from them, and they will learn from you. We have a variety of communities here, and you're sure to find a group of people who are like you. The great thing is you'll also be embraced by communities of people who are not like you. At Mason, you'll be in a place where the whole is greater than the sum of its parts. Interacting with people from a variety of backgrounds will: •Widen your outlook of the world, •Show you how to work and collaborate with people of differing views, •Expose you to new perspectives from people with disparate life experiences, and •Give you the social skills to interact with all kinds of people. Diversity also enhances learning and creative thinking by prompting the study of new material and the awareness of fresh viewpoints. The power of many perspectives will boost your capacity to explore original ideas and solutions. Seeing issues in a new way heightens your creativity and problem-solving abilities. Another benefit: As our nation becomes more diverse, students who learn in a diverse environment will be more competitive in an increasingly global economy. You’ll enhance your critical thinking skills and improve your ability to develop nuanced solutions to real-world problems. Campus-Wide Accessibility. Accessibility @ mason provide information regarding the physical access of all campuses and online accessibility of programs and services. Information for disability related services and resources available to all employee, students, and visitors the entire university include physical access to buildings, parking policies, and emergency evacuation procedures. Accessible. We are an open and welcoming community. We partner with public and private organizations in our region and around the world. We proactively engage with our community. We define our success by how many talented students with potential we serve, not how many we leave out. Social and Cultural Venues. Our venues bring world-class performances to the community through vibrant concerts and events. Community members are invited to take part in many artistic and cultural offerings at Mason. Spaces are also available to rent for your next event.

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