A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Admission Counselors are the public face of the University to prospective students and parents. The number and type of students recruited on a yearly basis has a significant impact on the operations of the University. Admissions Counselors are responsible for: high school recruitment visits; interpretation and communication of admissions policies and procedures to prospective students and parents, other University offices, secondary schools, and community colleges.  Counselors evaluate a large volume of applications for admission with a high level of accuracy.  Counselors will plan and execute recruitment programs.

The University of Michigan is one of the largest public institutions in the country enrolling 50,000 students including 32,000 undergraduates, with a strong commitment to diversity and affordability. U-M is in demand and for fall 2021 received 80,000 applications from first-year and transfer students from Michigan, the nation, and the world. 

The Office of Enrollment Management provides campus-wide leadership in executing the strategic recruitment, admission, enrollment, records management and student financial support functions for the university. Our reporting units work strategically with the schools and colleges, leveraging expertise and best practices.

40% OF THE COUNSELOR POSITION

Recruit prospective undergraduate students to The University of Michigan.

Represent The University of Michigan at college fairs, transfer fairs, high school visits, receptions, and other public service programs and events. Schedule all travel activities and logistics for these events.

Meet individually with prospective students and their families who visit The University of Michigan.

Present general information sessions to large (up to several hundred people) and small groups of prospective undergraduate students and their families, responding to individual questions and concerns.

Respond to inquiries (phone, mail, electronic) from prospective undergraduate students and families.

Respond to email, phone, and written requests for admission and academic policy information.
 

40% OF THE COUNSELOR POSITION

Evaluate applications for domestic and international freshman and transfer admission using the University's individualized and comprehensive freshman application evaluation process.

Act as an intermediary on behalf of students, parents, High School Counselors, and the general public responding to and resolving problems, handling inquiries and concerns about educational issues as they relate to admission to the University and students' academic plans. Advocate on behalf of the students gaining admission to the University and understanding alternative options if they are non-admissible.

Provide professional referrals for prospective and newly admitted students requiring more extensive financial aid assistance, career planning, disability services, tutoring assistance, and personal counseling. 
 

20% OF THE COUNSELOR POSITION

Assist in the planning, preparation, execution, and evaluation, of many recruitment programs and special projects.
 

Bachelor's degree

One year of professional experience

Excellent communication and presentation skills

Ability to manage multiple projects, stay on task and have the ability to plan out required work to meet deadlines

Must be flexible.  Able to excel when presented with new projects and / or new situations

Must be a team player and work towards the office goals

Self-starter and motivated.  Must have the ability to work independently

A strong work ethic and a high level of professionalism

Familiar with basic computer software applications (Microsoft Suite)

Must be free to travel extensively. Overnight travel, evening and weekend work is required

This position requires significant travel. Must have the flexibility to travel on short notice

Candidate must be able to transport and move admissions-related materials, including boxes of printed information packets and brochures, to various events and locations

Experience with students and colleagues from diverse ethnic backgrounds are desirable.

Experience or knowledge in admissions work, recruitment principles, and student support services is desirable.

Knowledge of the workings of a college or university is desirable.

Bilingual

Masters in Higher Education

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

The University of Michigan is an equal opportunity/affirmative action employer.

U-M COVID-19 Vaccination Policy

COVID-19 vaccinations, including boosters when eligible, are required for all University of Michigan students, faculty and staff across all campuses, including Michigan Medicine.  This includes those working remotely.   More information on this new policy is available on the Campus Blueprint website or the UM-Dearborn and UM-Flint websites.