This position provides strategic leadership and innovative insight to the university’s Admissions Application Processing. Under the direction of the Executive Director, Admissions, this position oversees operational functions related to the processing, evaluation, and admission of all assigned applicant types, including the undergraduate holistic application review process and a high volume of graduate processing for on- and off-campus programs. In addition, this position leads the office in processes related to residency and tuition determinations, reviewing applicant background questions, rendering decisions on the acceptability of credentials, and facilitating admission decisions. This position ensures timely and accurate communication to students and other stakeholders. Responsibilities include managing the coordinated efforts between the Executive Director of Admissions and other admissions leaders to ensure that admissions and recruitment goals are achieved through strong leadership, coordination of staff efforts, and delivery of excellent customer service to constituents, including students, faculty, and support departments.
Bachelor’s degree plus six years of progressively more responsible experience in higher education, preferably Admissions or student recruitment or master’s degree and three years experience. Demonstrated ability to provide strong leadership and build high-functioning teams. Professional experience within Higher Education Admissions. Excellent organizational skills with the ability to multitask and set priorities. Excellent written & verbal communication skills. Strong interpersonal skills with an emphasis on customer service. Experience with technological systems used for admissions applications and student information systems. Strong analytical skills and understanding of reporting tools and report generation. Demonstrated commitment to diversity. Ability to accommodate a flexible work schedule during peak periods. Ability to perform the essential functions of the position with or without accommodation.