Job Title: Director, Undergraduate Admission & Recruitment Division: Enrollment Management & Student Success Department: Undergrad Admissions & Recruitment Work Status: Full Time Position Category: Staff FLSA: Exempt Pay Range Minimum: Commensurate with Experience Maximum: Commensurate with Experience Fund Source: State Support
Brief Summary of Job Duties Recruitment
Strategizes, develops, and implements a comprehensive annual and longer-term undergraduate recruitment plan in consultation with the VP for EMASS, AVP for EMASS Operations, and internal and external partners. Components of the plan will include, but are not limited to, the following: development of an inquiry pool through the use of student search services, college fairs and high school visits, high school and community college relations, use of the web and emerging technologies, digital marketing and communication strategies, effective use of CRM technologies, campus visit programs, publications, and correspondence. Anticipates and plans for emerging issues related to student recruitment.
Oversees the day-to-day execution of strategy and tactics to meet the University's recruitment goals.
Leads the planning and execution of high-impact strategies, events, and programs to attract and enroll a highly qualified, talented, and diverse student body. Participates directly in recruitment events and travel as needed.
Manages the development of the prospect and inquiry pools, conversion, and yield aspects of the enrollment funnel, and works closely with the Assistant Vice President (AVP) for EMASS Operations, who manages the application processing and application review aspects of the funnel.
Works closely with the AVP for EMASS Operations to ensure optimal student experience throughout the recruitment, application processing and review, admission, and onboarding process.
Supports the development and execution of the University's financial aid leveraging strategy, working closely with the Director of Financial Aid, VP for EMASS, and the AVP for EMASS Operations.
Recruits, recommends for hiring, trains, manages, coaches, and evaluates recruitment personnel. Develops and maintains job descriptions for assigned positions. Plans, directs and delegates work to assigned staff.
Provides leadership for the professional development of staff as individual and team contributors to ensure high-quality staff performance. Cultivates a culture of collegiality, collaboration, and excellence.
Regularly engages in professional development to remain current in the field, such as professional reading, networking, attending conferences, and trainings.
Ensures that the Office of Undergraduate Admission and Recruitment adheres to office, divisional, and institutional policies and procedures, federal and state regulations and the ethical standards of the NACAC and other professional associations. Establishes, implements and evaluates office policies and procedures, in consultation with the VP for EMASS.
Prepares and effectively manages the departmental budget.
Building and strengthening partnerships
Proactively networks and collaborates with all levels of the university to build effective relationships that continuously enhance recruitment strategies and actions and ensure a superior experience for students at all stages of the recruitment process.
Represents the Office of Undergraduate Admission and Recruit and EMASS on university committees, task forces, special assignments, and at internal and external meetings as needed.
Partners with the Office of Alumni Relations and Strategic Engagement to manage and enhance the Office of Undergraduate Admission and Recruitment's domestic and international alumni recruiting network.
Establishes, maintains, strengthens and expands partnerships with feeder high schools, school districts, community colleges, and external entities to continuously enhance Morgan's visibility and recruitment efforts.
Planning and Reporting
Utilizes research and information technologies in conducting market analysis and forecasting, as well as developing new markets, and creating recruitment goals
Provides leadership in planning, managing, and achieving the university's strategic recruitment and enrollment goals. Collects, analyzes and uses admissions and enrollment data to meet immediate and long-range university objectives.
Remains current on innovative management tools, the competitive landscape and best practices in the field. Maintains awareness of internal and external environmental trends and communicates those that may impact enrollment at Morgan. Recommends adjustments to admission policies and requirements.
Communicates changes, statistics, and other information to the EMASS VP and upon request to other leaders and stakeholders, including academic leadership and other administrative and department heads.
Routinely assists the EMASS VP in the preparation of reports and delivers presentations as required to the University's Cabinet and Board of Regents.
Other duties as assigned
Requested Minimum Qualifications
Education: A Master's Degree in any discipline from an accredited college or university is required.
Experience: Five (5) years of related experience in higher education admissions and recruitment. Must have at least three (3) years supervisory experience at the assistant director level or higher. Experience in hiring, supervising, management decision-making, and team development is required. Record of successful outcomes in the development and achievement of enrollment goals. Experience with and proficiency in the use of a CRM system to effectively manage data and drive outcomes.
Skills and Abilities:
Ability to work effectively with diverse students, staff, faculty, and other constituencies
Ability to foster a supportive, open, and collaborative working environment within the office and within the division
Strong interpersonal, presentation, and networking abilities, and excellent verbal and written communication skills
Strong customer service skills
Ability to effectively use various computer applications and technologies (admission application platforms, CRM, student information systems, spreadsheets, etc)
Ability to manage multiple priorities and respond with agility in a fast-paced environment
Ability to analyze and interpret information, statistics, data and situations and take appropriate action
Ability to manage stress and time during heavy workload periods High professional ethical standards and ability to understand and follow compliance requirements Budget management skills
Posting Detail Information Posting Number: ST00720 Number of Vacancies: 1 Job Open Date: 04/13/2022 Job Close Date: 06/13/2022
Special Instructions to Applicant Please enter one professional and one personal reference in the References page of the application.