Senior Assistant Director of Admissions-(220000AU)
Towson University (TU) is one of the nation’s top 100 public universities. Located north of Baltimore, TU currently enrolls over 22,000 students and is the second-largest university in the prestigious University System of Maryland. Towson University values diversity and fosters a climate that is grounded in respect and inclusion to cultivate the intellectual and personal growth of the entire university community.
Towson University is seeking two Senior Assistant Directors of Admissions to join the Admissions Recruitment Team, with one position focusing on freshman student recruitment and application evaluation, and another position focusing on transfer student recruitment and application evaluation. These Senior Assistant Directors will supervise multiple Admissions Counselors and provide continuous training, holistic development, and professional growth for their direct reports. In conjunction with the Associate Director of Recruitment, the Senior Assistant Directors will serve on the Admissions Recruitment leadership team to assist with recruitment and evaluation strategy development, as well as team operations and project allocation. This position will also maintain a designated recruitment territory, serve as admissions counselor to students & families, and evaluate student applications.
Responsibilities and Duties
Supervise multiple Admission Counselors, with an emphasis on either Freshman student recruitment and evaluation or Transfer student recruitment and evaluation. The Senior Assistant Directors will create and implement on-boarding and training programs for these employees, assign tasks and projects, and complete annual performance reviews. This position will also provide frequent feedback to assist with performance improvement and professional development, and help these employees gain skills and competencies as they engage with their responsibilities, both individual and team-wide.
Counsel prospective, admitted, and enrolled undergraduate students on admission to TU. Represent TU by providing excellent customer service to all students and families via phone, chat, and email, as well as via in-person and virtual meetings. Understand admissions policies and requirements and serve as a resource to ensure success within the Admission Recruitment team. Conduct information presentations both on- and off-campus throughout the year. Evaluate undergraduate student applications for admission and scholarship awards to Towson University through a holistic review process. Assist with ensuring evaluation timelines are kept and staff are continuously trained on evaluation policies and procedures.
Under the direction of the Associate Director, assist with the development of strategic plans for admission recruitment, operations, and marketing. Develop partnerships both within TU and with external constituents to assist with recruitment, yield, assist with staff trainings, and policy development/execution to ensure success within freshman admissions. This position serves as a senior leader of the Recruitment Team. Manage a recruitment territory; visiting high schools, attending college fairs, and participating in workshops/panels both in-person and virtually throughout the year. Serve as liaison to develop relationships with high school counselors, alumni, and community-based organizations to enhance the network and brand of TU. Provide recruitment support as needed for office-wide recruitment events & outreach efforts. Utilize data and enrollment trends to develop a recruitment and outreach strategy for their territory, and complete a territory report and analysis to assist with recruitment & outreach efforts. Complete general admissions duties including, but not limited to, customer service, applicant processing, holistic review, on-campus events, special projects, campus committees, and any other duties as assigned to meet the needs of enrollment and the goals of the university.
Qualifications and Skills
Bachelor's Degree from an accredited college or university.
Four years of higher education experience in Admissions.
Supervisory experience and a demonstrated record of strong training and mentorship abilities.
Excellent communication skills.
Ability to present to small and large groups of people in various types of venues.
Must pay attention to detail and possess strong organizational and leadership skills.
Team player with a strong work ethic, interested in and attentive to cross-cultural communication and someone who actively contributes to the office welfare in a high-volume, fast-paced environment.
Must possess strong analytical skills and the ability to work independently.
The familiarity and use of technology is critical to the success of this position and the overall operation of the Office of University Admissions.
Salary and Benefits
Competitive salary and full University benefits that include 22 days of annual leave, up to 14 holidays, personal and sick days; excellent health, life, and retirement plans; and tuition remission. To learn more about our benefits, please click here. TU also offers a variety of great perks and discounts, which can be found here.
If you are motivated, innovative and team-oriented, we would love to hear from you. For consideration, please submit a cover letter and resume with your online application. This position will be open for a minimum of 14 days.
The safety of our students, faculty, staff, and neighbors has been our top priority and the focus of every one of our decisions since the earliest days of the COVID-19 pandemic. The University System of Maryland (USM) has recently determined that mandating a COVID vaccine for all faculty, staff, and students at all schools in the USM is both a reasonable and necessary means of protecting our health and safety. As a prospective hire at TU, proof of your full COVID-19 vaccination must be demonstrated before you begin employment with the University.