Volunteer Management

• Works closely with NACAC’s governance team to create an annual communications and operational work plan for volunteer committees and advisory groups
• Serves as the primary staff liaison for and operational coordinator of assigned volunteer committees and advisory groups, coordinating rosters, workflow, agenda setting, timelines, communications, deliverables, and recognition
• Provides back-up support for governance related volunteer activities, including to the Board of Directors and board-appointed special committees (Admission Practices Committee, Governance  and Nominating Committee, and Affiliate Presidents Council)
• Supports the governance team in the administration management of affiliate relationships, compliance, and meetings
• Manages and monitors volunteer data in Salesforce
• Implements NACAC’s annual volunteer recognition and award programs

Program Innovation & Assessment

• Analyzes and creates assessment structure for existing programs and leadership development for volunteer leaders and affiliates
• Works closely with NACAC’s Education & Training and Communications departments to create, execute, and promote new leadership development programs, and create reports to promote impact
• Serves as key administrative support for affiliate grant program, managing the annual calendar of applications, deliverables, and communications
• Collaborates with NACAC Events & Meetings department to manage volunteer program logistics at the annual conference, etc.

  Board of Directors Operational Support

• Collaborates to provide administrative support to the operations of the NACAC Board of Directors, including but not limited to scheduling meetings, itineraries, meeting materials, contact information, presentations, travel reimbursements,
• Provides logistical and scheduling support to the Board of Directors, Executive Committee, Planning Committee, Performance Committee, and other working committees
• Develops event budgets, timelines, communications plans, and tracks RSVPs for board meetings and events
• Coordinates board and leadership team travel to off-site meeting locations, securing reservations, maintaining rooming lists, overseeing and confirming set-ups, and demonstrating outstanding hospitality
• Supports strategic projects as assigned

• Bachelor’s degree
• 3-4 years of volunteer engagement or volunteer management experience
• Knowledge of higher education a plus
• Commitment to creating outstanding member experiences
• Superb verbal and written communication skills
• Excitement to build something new and maintain with excellence