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Customer Service Manager / Service Manager II
Working/Functional Title Customer Service Manager Position Summary If you love to help students and families, believe in the power of positive service touchpoints, enjoy improving processes and working with a team, this could be a great position for you! As a customer service manager on the marketing team, you will be responsible for leading our inbound phone, email and reception team and helping us improve the intentionality of our customer experiences. Your work will be very important in helping us serve future MSU students!    You will be a member of the dynamic and welcoming marketing team in the Office of Admissions, supervising a team of full-time staff and student employees within the customer service team. It is our priority to creat


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