The New School seeks an Admission Counselor responsible for admission recruitment, counseling and outreach for all undergraduate programs. Reporting to the Assistant Vice President (AVP) for Enrollment Services & Communications, the Admission Counselor will serve as the primary on-site admission representative for the universityâ™s undergraduate programs. Through a series of in-person and virtual events, presentations, and appointments, the Admission Counselor will represent the universityâ™s undergraduate programs to both on- and off-campus prospective students, parents, secondary school counselors, and other individuals or organizations involved in the college selection process. Though the incumbent will primarily work in-person at our New York City location, occasional remote hours and off-campus travel will be available. Occasional evening and weekend hours will also be required.
Weâ™re looking for a dynamic, enthusiastic professional able to work independently and as a member of the Admission Communications and Enrollment Services team. The incumbent will assist with enrollment initiatives including admission, recruitment and yield events, mailings and communications, walk-in admission counseling, and other duties as assigned. A strong customer service orientation and the demonstrated ability to perform a variety of complex and diverse tasks involving independent judgment and action are required.Â
The New School is strongly committed to diversity and inclusion in the workplace and particularly seeks applications from members of underrepresented groups, as well as candidates who share this commitment.Â
Assumes primary responsibility for scheduled in-person and virtual, and walk-in, admission counseling through the university welcome center for all undergraduate programs, liaising between the student and the university, and assisting in the completion of necessary enrollment steps
Manages the graduate and undergraduate online communities for admitted students, providing direct supervision to eight to ten social media student assistants tasked with creating organic, engaging content and answering admitted studentsâ™ questions via the platform
Represents The New Schoolâ™s undergraduate programs through a full range of recruitment and yield activities and special events, primarily as lead presenter, both on- and off-campus
Oversees targeted on-campus recruitment programming for high school juniors, sophomores, and freshmen, including Junior Preview Days and group information/welcome sessions
Fields incoming communications, via telephone and email, from prospective students, parents and college counselors in need of information about the universityâ™s academic programs and admission requirementsÂ
Participates in the undergraduate application review process, reading and rating files, and reviewing/rating artistic portfolio submissions
Manages and enters data, as necessary, including executing reportsÂ
Maintains up-to-date knowledge of academic programs and admission requirements, financial aid processes, and industry trends and best practices of the college admission counseling professionÂ
Though position is primarily based in New York City, the incumbent may occasionally assist with admission recruitment travel, on a limited basis, to represent the New School at high schools, community colleges, college fairs, public and service organizations, and at admitted student eventsÂ
Assists the AVP with special projects and tasks, as assignedÂ
A bachelorâ™s degree. Coursework in art and design, liberal arts or performing arts required.Â
Experience in a college admission office, strongly preferred.Â
Ability to work independently, planning and organizing tasks without need for constant direct supervision, handling multiple tasks with accuracy and speed.Â
Considerable interpersonal skills, including the ability to establish and maintain effective working relationships with othersÂ
Attention to detail and high level of accuracyÂ
Flexibility, curiosity, follow-through, and a strong desire to provide excellent customer serviceÂ
Ability to express ideas concisely and clearly, orally and in writing.Â
A valid driverâ™s license and passport.Â
Facility with Microsoft Office Suite and Google apps; experience with Slate CRM, Wisr, and databases preferred.Â
Ability to adhere to the universityâ™s COVID-19 policies.
Work hours will primarily be in-person at our New York City location (3-4 days per week). Occasional remote hours (1-2 days per week) and off-campus travel will be available. Occasional evening and weekend hours will also be required.
The New School, a leading university in downtown New York City, offers degree and nondegree academic programs in design, the social sciences, the liberal arts, management, the arts, and media. Students benefit from small classes, superior resources, and renowned faculty members who practice what they teach. Continuing education courses and public programs place the university at the center of New York’s cultural and intellectual life.