Career Center

Summary of Position

The Assistant Director for Collegiate Recruitment and Operations in the Office of Admissions is responsible for leading the work of recruitment, event management and review within the freshman admission counselor team. The Assistant Director will also ensure the effective execution of collegiate-focused recruitment and outreach efforts and day-to-day operations. This position reports to the Associate Director.

Principal Duties and Responsibilities

College Based Recruitment & Event Management (30%)

• Liaise with Admissions communication team members to ensure college communications timelines and deadlines are met in regards to event and visit success
• In coordination with the Associate Director for Collegiate Recruitment, oversee the implementation of college-based and overall recruitment efforts, including event planning, presentation development, volunteer efforts
• Coordinate collegiate ambassador recruitment initiatives (where appropriate)
• Liaise with college stakeholders regularly to ensure college timelines, deadlines and goals are met

Holistic Review Coordination (20%)

• Serves as the Freshman Counselor Review Coordinator
• Coordinates scholarship, honors and school review annually
• Oversees programs and services to serve freshman counselors in their review

Direct Customer Service & Recruitment (20%)

• Represents the U of M's Office of Admissions at on and off-campus recruitment events.
• Serves as the Office of Admissions contact for School of Nursing inquiries/events/presentations where appropriate
• Provides the highest level of extra-mile customer service to prospective students, their
• families, and school officials.
• Provides admissions counseling and information to students, families, and constituent groups
• Enhances service to students, schools and constituent groups through the implementation of innovative programs and initiatives.
• Ensures quality and effectiveness of recruitment efforts and program delivery through effective implementation and outcomes-monitoring
• Manages escalated phone calls and complex situations that have no apparent solution
• Participates in the development of effective and creative recruitment and outreach efforts

Leadership and Supervision (20%)

• Serves as a member of the freshman admissions expanded leadership team.
• Responsible for day-to-day supervision of professional staff and student workers; coordinates with the Associate Director to manage work assignments of team members.
• Serves as manager on duty or adviser on duty.
• Serve as committee member or leader as needed
• Liaise across the department and on campus
• Support meeting coordination as necessary

Project Management & Execution (10%)

• Manage, or participate in special or team projects

Required 

• Bachelor's degree.
• Minimum six years of experience in admissions, student recruitment, customer service or other aspects of public relations.
• Must have either a driver's license or consistent and reliable transportation to travel regionally in the Midwest.
• Demonstrated commitment to fostering diversity, equity, and inclusion in practice.
• Must be able to travel regionally and nationally, sometimes overnight, for extended periods of time.
• Ability to work evenings/weekends as needed.
• Excellent organizational and interpersonal skills.
• Excellent written and oral communication skills, including public speaking experience.
• Demonstrated ability to work independently and take initiative.

Preferred 

• Event planning or project management experience preferred.
• Preference given to candidates with University of Minnesota experience defined broadly such as former student, graduate, employee, or community member of any campus.
• Preference given to candidates with community based organization experience.
• Preference given to candidates with University of Minnesota admissions experience.

About University of Minnesota, Twin Cities

The University of Minnesota, founded in the belief that all people are enriched by understanding, is dedicated to the advancement of learning and the search for truth; to the sharing of this knowledge through education for a diverse community; and to the application of this knowledge to benefit the people of the state, the nation, and the world.

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