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Specialist, Membership Experience (Hybrid Work Schedule)
BASIC FUNCTION: The Specialist, Membership Experience, functions as an essential team member who carries out the department‘s responsibility of ensuring excellent customer service for all 25,000 NACAC members. This includes maintaining electronic databases and files, confirming accurate data entry of registrations, payment processing and documentation of changes regarding all association events, exhibits, membership profiles, and donor funds. The Specialist handles telephone and written communications professionally while maintaining a high level of customer excellence. The Specialist assumes all responsibilities as delegated by the department management. RESPONSIBILITIES: • Maintain and update membership and client data. Ensure accurate data entry regarding the ass


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