Admissions Counselor or Assistant Director of Admissions
Location: Spokane, Washington
Type: Full Time
4 Year Degree
Internal Number: 4167826
POSITION TITLE: Admissions Counselor or Assistant Director of Admissions (depending on experience) DEPARTMENT: Enrollment Management REPORTS TO: Director of Admissions HIRING RANGE: $17.35-$18.15 or $19.95-$20.85 FLSA DESIGNATION: Non-Exempt SCHEDULE: Full Time (1.0 FTE) | 12 months | 40 hours per week SUMMARY OF THE POSITION: Reporting to the Director of Admissions, the Admissions Counselor/Assistant Director engages prospective students and parents in all phases of the recruitment process and provides information and support to advance the university's recruitment and retention efforts. CORE RESPONSIBILITIES: Recruitment and Travel | 30% • Represent Whitworth at recruitment functions including high school/community college visits, college fairs, alumni events, activities of community-based organizations, etc., in an assigned geographic territory. Travel for the position will consist of approximately 8-12 weeks, including evening and weekend commitments, concentrated in the fall and spring. • Manage a recruitment territory, including maintaining historical records of travel, key school/alumni contacts, regional higher education trends, and outcomes. • Serve as a first contact and primary representative of Whitworth to prospective students and families from diverse backgrounds, communicating an in-depth knowledge of the university's mission, academic and co-curricular programs, and other distinctive offerings throughout the recruitment process.
On-campus Events | 30% • Promote and participate in on-campus visit programs for prospective students. This will involve several evening and weekend commitments throughout the year. • Assist in the planning and coordination of the department's master calendar with relation to recruitment events, campus visit programs, correspondence and other enrollment activities. • Assist in providing adequate staffing in the office and across campus during the peak visit season, large recruitment events and other times as needed. Relationship Building | 30% • Engage prospective students in ongoing communication through face-to-face meetings, email, written correspondence, phone calls, texting and social media. Maintain a strong customer service orientation with timely responses to inquiries. • Serve as a liaison to connect prospective students with key university offices such as Financial Aid, Student Life, Academics, Athletics, etc. • Review and evaluate undergraduate admissions applications and make admissions decisions based on established admissions criteria. Other | 10% • Serve as an active member of the admissions team, contributing to the development and implementation of strategies to achieve the university's enrollment goals. • Review university communications and stay current on programs and policies in order to provide accurate information to prospective students about the opportunities available at Whitworth. • Participate in professional development opportunities to stay current on best practices in recruitment and retention of undergraduate students. • Complete other duties as assigned by the Director.
JOB KNOWLEDGE, SKILLS AND ABILITIES: • Experience working with high school students and their parents/guardians. • Excellent public speaking and written communication skills. • Demonstrated ability to work with Microsoft Office products such as Outlook, Word, Excel and PowerPoint; experience working with a CRM (Customer Relationship Management) or relational database program preferred. • Demonstrated ability to take initiative, exercise independent judgment, prioritize work and manage time effectively in a fast-paced environment with minimal supervision. • Demonstrated ability to work effectively as a part of a team. • Bilingual abilities in Spanish preferred, but not required. MINIMUM QUALIFICATIONS: • Bachelor's degree. • A personal commitment to the Christian faith and to the integration of faith and learning. • Demonstrated growth in cultural competence, awareness of societal and structural inequities and proven experience in effectively establishing relationships and positive communications with students and other constituents across multiple dimensions of diversity including, but not limited to, race, gender, varying abilities, nationality, sexual orientation, gender identity, class or religious perspectives. • A commitment to the educational mission of Whitworth University as a comprehensive Christian liberal arts university affiliated with the Presbyterian church • Availability and commitment to travel for extended periods (with approximately 8-10 weeks in the fall and 2-4 weeks in the spring). • Availability and commitment to work several evenings and weekends throughout the year providing office and visit support as needed. • The physical ability to lift up to 50 lbs. as well as bending, stooping and kneeling for the purposes of setting up and taking down admissions displays. • A valid driver's license. TO APPLY: Please send the following application materials to firstname.lastname@example.org • Cover Letter • Résumé • Faith Statement
ADDITIONAL REQUIREMENTS: A background check, sexual misconduct check and a verification of degree will be required of the successful candidate. A resume, cover letter, faith statement, and names, addresses, and phone numbers of at least three (3) professional references will also be required.
Benefits: Whitworth University provides a robust offering of benefits and services to enhance the quality of life of its faculty and staff. Employees who are eligible for benefits may participate in health plans including medical, dental and vision; a generous retirement plan (8% employer match); life insurance and long-term disability insurance. Well-being services include spiritual enrichment, the employee assistance program, and free access to the University Recreation Center and the Megan E. Thompson Aquatic Center. Free tuition for employees and tuition remission programs for spouses and dependents round out the offerings. Additionally, Whitworth employees enjoy 17 paid holidays each year.
About Whitworth: Founded in 1890, Whitworth has consistently ranked among the top regional colleges and universities in the West. Whitworth University has an enrollment of more than 3,000 students and offers more than 100 undergraduate and graduate degree programs. With strong liberal arts undergraduate and graduate programs, Whitworth unites a robust commitment to Christian mission and service, academic rigor and care for students.
Whitworth University's 200-acre campus of red-brick buildings and tall pines offers a beautiful, inviting and secure learning environment. More than $125 million in campus improvements have been made in recent years.
A community of committed Christian faculty and staff employees carries out the university's mission "to provide its diverse student body an education of the mind and heart," equipping its graduates "to honor God, follow Christ and serve humanity."
Whitworth complies with all federal, state, and local nondiscrimination laws that are applicable to religious nonprofit institutions and does not engage in unlawful discrimination on the basis of race, color, national origin, age, sex, or disability. With our Christ-centered commitment to building a diverse and inclusive community, the university encourages applications from populations underrepresented at Whitworth including members of racial/ethnic communities, women, and persons with disabilities.