The Office of Undergraduate Admissions at The Ohio State University is a dynamic and exciting place to be. This position offers an opportunity to strategically impact the future of Ohio State through the recruitment, admission, and support of outstanding students as the Outreach and Recruitment team is responsible for recruiting prospective students to The Ohio State University. The seasonal admissions counselor reports to an assistant director of Outreach and Recruitment. The individual will be located in the Student Academic Services Building and will work closely and alongside a team of full-time staff members of approximately 30 and a broader Undergraduate Admissions team of 55. In office work hours can range from 7:30 a.m. to 6 p.m., Monday through Friday, but will require early morning, evening, and weekend hours at various times given the role's direct work with outreach and recruitment programs.
Detailed Position Description
As a member of the Undergraduate Admissions team the admissions counselor will spend the greatest amount of time through the term performing the following job responsibilities; counsels and corresponds with students, families, university departments, or other stakeholders regarding Ohio State admission policies, procedures, and general information over the phone, via email, and in person; conducts large and small-group presentations; learns and maintains knowledge of the areas within the office and university to best direct questions from staff, school counselors, advisors, and prospective students and families; researches and resolves problems; makes recruitment calls and emails to prospective students in collaboration with partner offices; learns and uses the CRM, Student Information System, and other technologies to perform timely and accurate entries into databases regarding student application information, call/email activity and other processes, performs data validation; manages electronic workflows
Additional responsibilities the admissions counselor will be responsible for include but are not limited to; assists with on and off campus recruitment events and projects; provides support to access, diversity, and inclusion on/off campus programs and initiatives; review applications (domestic, international, transfer, special population) through our holistic application review process actual time commitment will fluctuate through the term; participate as an active member of Undergraduate Admissions through membership on committees; completes special assignments and other duties as assigned.
This is a seasonal position from October March 31 and will work 20 hours each week. Evening and weekend hours required. This position is a non-exempt position and falls within the guidelines of FLSA.
Bachelor's degree or equivalent experience
Conflict resolution skills
Demonstrated ability to collaborate
Program planning and implementation
Excellent oral, written and interpersonal communication skills
Customer service skills
Work experience at a college/university, admissions preferred
1-2 years of experience in admissions preferred
Knowledge of data interpretation
Knowledge of CRM and other recruitment technology platform
The pay range for this job profile is $15.29 - $20.41. The offer for this position will fall within this range based on internal equity, unit's available budget, and the candidate's qualifications.
The Ohio State University is a dynamic community of diverse resources, where opportunity thrives and where individuals transform themselves and the world. Founded in 1870, Ohio State is a world-class public research university and the leading comprehensive teaching and research institution in the state of Ohio. With more than 63,000 students (including 57,000 in Columbus), the Wexner Medical Center, 14 colleges, 80 centers and 175 majors, the university offers its students tremendous breadth and depth of opportunity in the liberal arts, the sciences and the professions.