Admissions Counselor, SC Johnson College of Business; Cornell University

The Cornell SC Johnson College of Business:

The Cornell SC Johnson College of Business comprises the university's three accredited business schools: The Cornell Peter and Stephanie Nolan School of Hotel Administration, the Charles H. Dyson School of Applied Economics and Management, and the Samuel Curtis Johnson Graduate School of Management. The College delivers undergraduate, graduate, and professional business programs, creating a collaborative, comprehensive business management program that preserves the excellence of all three schools while uniting the faculty and students. The Cornell SC Johnson College of Business is one of the most comprehensive business schools in the nation, with 145 research faculty and nearly 2,900 undergraduate, professional, and graduate students. The College has a collection of areas of expertise not found in any other leading institution and an unparalleled resource base from which to draw--both within the Cornell SC Johnson College of Business and within Cornell University (including Cornell Tech).

Our Team:

The College's Office of Undergraduate and Specialized Master's Programs Admissions team plays a critical role in the success of the college through recruiting and engaging with high quality candidates for our undergraduate and specialized professional master's programs. The specialized master's programs (currently 8) are largely pre-professional, catering primarily to students just graduating from their undergraduate studies. This past year the master's programs attracted approximately 4200 applications, yielding approximately 420 students to Cornell. This team is composed of energetic, collaborative, and knowledgeable individuals who are passionate about finding top tier applicants, are united through a shared vision to elevate the status of our programs and are committed to Cornell's core values to diversity and inclusion essential for individual and organizational success.

Enrollment representatives within Cornell's colleges, schools, and units regularly collaborate and partner with the Enrollment Division to accomplish the University's enrollment goals.

The Admissions Counselor Opportunity

The Admissions Counselor executes our College's recruitment and yield strategies to build its pool of diverse, qualified applicants, and to ultimately select and enroll excellent students for its undergraduate (Dyson School and Nolan School) programs.

Core responsibilities of the Admissions Counselor include:

• Coordinating and managing all recruitment and yield events, consisting of both on-campus (information sessions, Cornell Days, and other hosting events) and online events (virtual information sessions, webinars and chats).
• Conduct presentations for on-campus and virtual information sessions.
• Editing and updating of scripts and handouts used at all information sessions.
• Supporting Associate Director of Admissions with training and events for student admission ambassadors.
• Scheduling admissions ambassadors for support at information sessions and yield events.
• Assistance with managing one of the mailboxes maintained by the admissions office.
• Developing outreach and relationship-building initiatives with key 'influencers' in the college selection process, such as guidance counselors and others.
• Reviewing completed applications for admission from an assigned regional territory.

While position responsibilities vary, every member of our community is expected to foster a culture of belonging and a healthy work environment by communicating across differences; being cooperative, collaborative, open, and welcoming; showing respect, compassion, and empathy; engaging and supporting others regardless of background or perspective; speaking up when others are being excluded or treated inappropriately; and supporting work/life integration of oneself and others.

Required Qualifications

• Bachelor's degree or equivalent with up to 2 years of relevant work experience, or equivalent combination of education and experience.
• Excellent communication and presentation skills with the ability to engage effectively with multiple stakeholders.
• Strong interpersonal skills with a service orientated, collaborative mindset.
• Social media experience, ideally in professional context.
• Analytical thinker and problem solver who possesses sound judgement and maintains confidentiality and discretion.
• Strong technical aptitude - Microsoft Office, Excel, Zoom, Slate, social media in professional contexts.
• Energetic, seeks to take initiative and work with enthusiasm.
• Organized, has the ability to plan and work per a schedule/calendar, handle multiple tasks, and complete tasks within time constraints.
• Ability to travel occasionally, and to organize travel.
• Ability to cultivate and develop inclusive working relationships with students, faculty, staff, and community members.

Preferred Qualifications

• Prior admissions experience.
• Second language fluency (including writing and speaking), especially Spanish or Mandarin.
• Experience in: Customer service; Higher Education; Professional sales, marketing, communications; Event planning; Hospitality or related field; University admissions or communications.
• Experience with Slate or other admissions software, CRM systems.
• Special consideration given to students who completed undergraduate or graduate studies at Cornell University.

This is a full-time position based in Ithaca, NY and will provide hybrid work flexibility.

Rewards and Benefits

Application Procedure:

When applying through our system, please remember to attach your application materials (Resume and Cover Letter) in either Microsoft Word or PDF format. In the Experience Section of your application, use the "Drop Files Here" box to manually drag document(s) into your application. For a more detailed description and instructions on how to apply online, please click here as an external candidate.

NOTE: Cornell employees must apply through the Internal Cornell Career site.

• Relocation assistance is not available for this position.
• Visa sponsorship is not available for this position.
• This is a full-time position based in Ithaca, NY and will provide hybrid work flexibility.

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Non-Union Positions

Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:

• Prior relevant work or industry experience

• Education level to the extent education is relevant to the position

• Unique applicable skills

• Academic Discipline

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EEO Statement:

Cornell welcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world-class education and career opportunities, to further the founding principle of "... any person ... any study." No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual's genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Cornell University embraces diversity in its workforce and seeks job candidates who will contribute to a climate that supports students, faculty, and staff of all identities and backgrounds. We hire based on merit, and encourage people from historically underrepresented and/or marginalized identities to apply. Consistent with federal law, Cornell engages in affirmative action in employment for qualified protected veterans as defined in the Vietnam Era Veterans' Readjustment Assistance Act (VEVRRA) and qualified individuals with disabilities under Section 503 of the Rehabilitation Act. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.