The Admission Counselor is a representative of the Burnett School of Medicine at TCU responsible for administering all aspects of the medical school search, recruiting and admissions process with prospective applicants, including direct contact with prospective students, and pre-health advisors to communicate specifics about the academic and co-curriculars at the Burnett School of Medicine, encouraging prospective students to apply and evaluating and making decisions on admission to the University.
Duties & Essential Job Functions:
1. Promotes the Burnett School of Medicine’s educational experience by developing recruiting strategies; designing and implementing on-campus and off-campus programs; creating and editing informational and promotional publications; coordinating, implementing, and/or staffing programs and events; representing Burnett School of Medicine at recruiting events (which may include semi-frequent travel); conducting special tours. 2. Maintains up-to-date knowledge of Burnett School of Medicine’s academic, spiritual, recreational, social, extra-curricular, and financial education programs and accurately communicates this information to applicants. 3. Recruits students by conducting MMI days and serves as a coordinator to the full admission process; advises prospective students on medical education. Manages public relations by answering/initiating calls to/from prospective students, maintaining rapport with students, pre-health advisors, current Burnett School of Medicine students, staff, and faculty, as well as Burnett School of Medicine alumni; communicating admission procedure, and providing solutions to enrollment issues. 4. Evaluates applicant transcripts, activities and interests; determining the prospective student’s educational qualifications and the appropriateness of a Burnett School of Medicine education. 5. Creates and manages social media presence for the Office of Admission, Outreach and Financial Education for the Burnett School of Medicine. 6. Provides analytics, details, presentations or information sessions for accurate representation of the admission process to prospective students applying to, Burnett School of Medicine. 7. Maintains up to date records and completes routine reports related to inquiries, recruitment, projections, conversions, personal schedule, travel, special programs and other data as requested. 8. Monitors expenses by gathering and reporting travel and admissions programming expenses; facilitating and monitoring invoices and purchase orders, scheduling and reconciling expenditures. 9. Serves as lead for high volume, high profile internal programmatic efforts related to recruiting prospective students and finalizing decision to enroll at the Burnett School of Medicine. Assists in special recruitment events as assigned, including having an active presence at 5-10 annual on- and off-campus “look” days (e.g. First Look Friday, Second Look Weekend in April) and occasional weekends. 10. Directs matriculating students to appropriate campus resources to create seamless transition to Burnett School of Medicine (e.g. student affairs, registrar, financial education, etc.) 11. Transports promotional materials and marketing collateral to and from event locations. 12. Performs other related duties as assigned.
Required Education & Experience:
• Bachelor’s Degree.
Preferred Education & Experience:
• Experience in higher education admissions, social media marketing, campus tour guides, peer advising, or related field, including as an undergraduate. • Familiarity with analyzing and interpreting data. • Proficient using and troubleshooting a variety of technology, hardware, meeting software, and A/V equipment.
• Proficiency in AMP Solutions and/or Slate. • Proficiency in Microsoft Office Suite and Zoom or other virtual meeting software.
Knowledge, Skills & Abilities:
• Knowledge of multi-cultural diversity on Burnett School of Medicine campus and within the Fort Worth community. • Knowledge of medical school education. • Knowledge of advising, counseling and interpersonal relationship techniques with perspective students. • Skill in strong, independent judgement, initiative and critical thinking. • Skill in presentation, with diverse audiences ranging in size from 10-100s. • Skill in financial literacy for managing programmatic and work-related expenses and reimbursements. • Skill in customer service and ability to interface with diverse populations during stressful situations. • Ability to use discretion within current policies and procedures; ability to recommend process improvements. • Ability to accurately arrange travel using all modes of transportation. • Ability to stay abreast of advances and effective methods in higher education recruitment approaches, tools, and serves as champion for achieving best-in-class recruitment practices at TCU.
TCU Core Competencies:
University Core Competencies definitions may be found on the Human Resources website and in the staff performance management system.
Physical Requirements (With or Without Accommodations):
• Able to travel using all modes of transportation, in some cases within a short timeframe. • Visual acuity to read information from computer screens, forms and other printed materials and information. • Able to speak (enunciate) clearly in conversation and general communication. • Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. • Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. • Lifting and moving objects and equipment up to 20 lbs.
• Work is primarily indoors but not sedentary, and is subject to schedule changes and/or variable work hours. • Work involves high travel seasons from August to December and from February-May. • This role is an on campus, in-person position. • There are no harmful environmental conditions present for this job. • The noise level in this work environment is usually moderate.
As an AA/EEO employer, TCU recruits, hires, and promotes qualified persons in all job classifications without regard to age, race, color, religion, sex, sexual orientation, gender, gender identity, gender expression, national origin, ethnic origin, disability, genetic information, covered veteran status, or any other basis protected by law.
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